点评:I am truly grateful to Di and Ros from The Other Animals Safaris for their wonderful support during this period of extreme stress and anxiety. I had booked a safari package with them in early February before the escalation of the Middle East conflict.
Given the current situation, I requested to postpone my trip until travel conditions are deemed safe. Additionally, due to work commitments of my family members, it may not be possible for us to travel even within this year.
They have very kindly agreed to my request, for which I am extremely grateful. They have allowed my deposit to be retained as credit, with the balance to be paid once we are able to confirm our new travel dates.
Additionally, Ros has been incredibly attentive to all my Whatsapp messages and consistently supportive throughout this period. I have lost count of how many times I have messaged her, yet she has always responded with patience and understanding, never once showing any sign of impatience. She has also been very accommodating in offering to adjust my booking dates where possible to suit our situation.
My family and I are truly appreciative of Di's and Ros's efforts. Thank You once again.
翻译:我衷心感谢The Other Animals Safaris的Di和Ros,感谢她们在这段充满压力和焦虑的时期给予我的莫大支持。二月初,在中东冲突升级之前,我预订了她们的Safari旅行套餐。
鉴于目前的局势,我请求将行程延期,直到旅行条件被认为安全为止。此外,由于家人的工作安排,我们今年可能也无法出行。
她们非常友好地同意了我的请求,对此我感激不尽。她们允许我将定金保留为信用额度,待我们确定新的旅行日期后再支付余款。
此外,Ros在这段时间里一直非常关注我的WhatsApp消息,并给予我持续的支持。我已经记不清给她发了多少条消息,但她总是耐心而理解地回复,从未流露出任何不耐烦。她还非常体贴地提出尽可能调整我的预订日期,以适应我们的实际情况。
我和我的家人衷心感谢迪和罗斯的付出。再次感谢!