点评:We were part of the wedding party on the 30th May and despite the event being beautiful, there is a BIG problem with safety.
The new timber decking/platform walkway that has recently been installed over the lake is VERY dangerous. Not structurally, as it’s very strong. But due to the steps and differences in heights not being visible. There is absolutely no edge markings on the edges of the stair treads to show this danger.
We witnessed a 78 year old lady (the grooms grandmother) take a really nasty fall when she didn’t identify this hazard.
A couple of other people also nearly did similar at the event.
After highlighting this to the wedding planners they were very sympathetic to my mother in law and were very lepful. But I advised them that this WILL happen again. It is inevitable. I advised them, as the event planners, to raise this with the owners as a matter of urgency. They said would.
I followed up the next day with an email to the owners by email and advised of this danger. I advised I would await their reply to see what they would do to remedy this (e.g. simply painting a line at the edges of the treads would be simple but effective). I said I would wait their favourable response before I made my Tripadvisor review. They never bothered to respond, despite me sending them the photos of my mother in laws injury.
hence this poor review.
Please, if you do book this venue, and they have not remedied this obvious problem, please do take care when walking on their new platform and treads.
++This WILL happen again in its current state-++
翻译:我们参加了5月30日的婚礼派对,尽管婚礼很美,但安全方面却存在很大问题。
最近在湖面上安装的木质平台/走道非常危险。问题不在于结构,因为它非常坚固。而在于台阶和高度差异不明显。楼梯踏板边缘没有任何标记来显示这种危险。
我们目睹了一位78岁的老太太(新郎的祖母)因为没有意识到这个危险而摔得很重。
婚礼上还有其他几个人也差点遭遇类似的事故。
我向婚礼策划师强调了这一点后,他们非常同情我的婆婆,并且非常宽容。但我告诉他们,这种事还会发生,这是不可避免的。我建议他们,作为活动策划师,尽快向业主提出这个问题。他们说会的。
第二天,我通过电子邮件跟进此事,告知了业主这一风险。我表示会等待他们的回复,看看他们会采取什么措施来解决这个问题(例如,在踏板边缘画一条线,简单但有效)。我表示会等他们回复后再在Tripadvisor上发表评论。尽管我把岳母受伤的照片发给了他们,但他们却懒得回复。
因此,我才写了这篇差评。
如果您预订了这家场地,而他们还没有解决这个明显的问题,请务必在他们新的平台和踏板上行走时小心。
++这种情况在目前的状态下肯定会再次发生-++