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Les 3 Domaines的点评
点评：I was visiting Epernay with family, and on this particular day we decided to explore Avenue de Champagne and stop by some of the champagne houses. Prior to this trip, I had recently gone through a traumatic hospital procedure which I will not add details for but it meant that I needed to access a bathroom probably more regularly than the average person. In a moment of panic, I ran to the closest bathroom to me, being Les 3 Domaines, and as I was not a paying customer with no reservation, was shooed out of the place like an animal. I get it - it is not a public w/c and perhaps is only for customer use. HOWEVER, is it really necessary for the staff to treat anyone with outright rudeness in this situation, as opposed to POLITELY informing them that the bathroom is for customers only? I’m also quite sure that how the staff reacted in this situation, is probably a true reflection of their character.
I’m sure if you’ve booked a table here, you are treated differently. At the time of this situation, we were only just starting our day and if I was treated differently here, with even the slightest ounce of courtesy, there would have been nothing stopping us from returning later on as paying customers. I never do this, but feel it is necessary to call out the hostility of the staff, when a more graceful reaction would have gone much further as you never know what someone else is either going through, or been through.
I’m sure if you’ve booked a table here, you are treated differently. At the time of this situation, we were only just starting our day and if I was treated differently here, with even the slightest ounce of courtesy, there would have been nothing stopping us from returning later on as paying customers. I never do this, but feel it is necessary to call out the hostility of the staff, when a more graceful reaction would have gone much further as you never know what someone else is either going through, or been through.
翻译：我和家人一起去埃佩尔奈玩，那天我们决定去香槟大道逛逛，顺便逛逛几家香槟酒庄。这次旅行之前，我刚经历了一场痛苦的住院手术，我不会透露细节，但这意味着我需要比一般人更频繁地去洗手间。一时慌乱，我跑到离我最近的Les 3 Domaines洗手间。由于我不是付费顾客，也没有预订，所以我被像赶牲口一样赶了出去。我明白——这不是公共厕所，也许只供顾客使用。然而，在这种情况下，工作人员真的有必要对任何人如此粗鲁无礼吗？而不是礼貌地告诉他们洗手间是顾客专用的吗？我也很确定，工作人员在这种情况下的反应，很可能就是他们性格的真实写照。
我敢肯定，如果你在这里预订了餐桌，你会受到不同的对待。当时发生这种情况时，我们才刚刚开始新的一天。如果我在这里受到哪怕是一丁点的礼遇，也完全可以接受，我们以后一定会以付费顾客的身份再次光临。我从未这样做过，但我觉得有必要指出员工的敌意，而更得体的反应会更有效果，因为你永远不知道别人正在经历什么，或者经历过什么。
我敢肯定，如果你在这里预订了餐桌，你会受到不同的对待。当时发生这种情况时，我们才刚刚开始新的一天。如果我在这里受到哪怕是一丁点的礼遇，也完全可以接受，我们以后一定会以付费顾客的身份再次光临。我从未这样做过，但我觉得有必要指出员工的敌意，而更得体的反应会更有效果，因为你永远不知道别人正在经历什么，或者经历过什么。
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