点评:Went to Hickory Furniture Mart to purchase some furniture for an addition to our vacation home. We went there on a weekday and it was not busy. We were not hounded by sales people and allowed to browse as we wished. Found that a lot of the furniture has a modern style, was nice, but we wanted something more transitional in nature. After going through many stores, we finally found what we wanted and ordered the furniture. We were advised that it would take 8-12 weeks for receipt of the furniture and then would need to make arrangements for delivery with a separate company, at a cost.
We were required to pay 1/3 of the total cost at order, not unusual. We received the call that our furniture has arrived but before they will release the furniture for shipment scheduling, we must pay the remaining balance. Again, not unusual. What IS unusual is that they will not take a debit or credit card (even the one used in the store at time of purchase) for the final payment. We have to MAIL THEM A CHECK for the balance. If we were local, we could drive over and present the check, but we are not local. We have mailed the check so it will be interesting to see how long it takes for receipt before we can schedule the delivery. We were advised that scheduling would take up to 2 weeks to contact us.
I truly hope the furniture is good and we are happy with it for all this monkeying around and waiting..
They really need to come into the current day and accept electronic payments. Sending a paper check via US mail is truly ridiculous.
翻译:去 Hickory Furniture Mart 买了一些家具,用于我们度假屋的扩建。我们去的时候是工作日,人不多。我们没有被销售人员纠缠,可以随意浏览。发现很多家具都是现代风格,很不错,但我们想要一些更具过渡性的东西。逛了很多家店后,我们终于找到了想要的,并订购了家具。我们被告知需要 8-12 周才能收到家具,然后需要与另一家公司安排送货,费用另计。
订购时我们需要支付总价的 1/3,这并不罕见。我们接到电话说我们的家具已经到了,但在他们安排发货之前,我们必须支付剩余的余额。同样,这并不罕见。真正不寻常的是,他们不接受借记卡或信用卡(即使是购买时在商店使用的卡)作为最终付款。我们必须给他们寄一张支票来支付余额。如果我们是本地人,我们可以开车过来并出示支票,但我们不是本地人。我们已经邮寄了支票,所以看看在安排送货之前需要多长时间才能收到支票会很有趣。我们被告知安排最多需要 2 周才能联系我们。
我真的希望家具很好,我们对它很满意,尽管花了这么多时间等待。
他们真的需要进入当今时代并接受电子支付。通过美国邮件发送纸质支票真是太荒谬了。