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James C
No coeliac options at a kids party...
Hollywood Bowl York的点评
点评：My daughter went to this venue as part of a children's birthday party. The venue were told of dietary requirements well in advance. My daughter is coeliac.
Upon arrival the staff said that although there was gluten free bread available, the burgers contained gluten... so our daughter could have a bread bun. Even the chips were cooked in fryers that had gluten products in them meaning all their food was completely off the menu.
The menu mentions non gluten containing foods, and I understand kitchens in commercial venues will handle gluten, but it's not a big ask for a burger and gluten free bread bun.
Other children had dairy allergies to which the staffs reply was "oh dear"...
The menu offers vegan and vegetarian options for dietary lifestyle choices but does not cater to diseases and conditions. Very poor.
One staff member was very friendly in the putt stars area but overall there was no making up for the food situation. Most venues now cater for a range of requirements and when your local fish and chips shop can do it, you'd think a national chain could manage...
Upon arrival the staff said that although there was gluten free bread available, the burgers contained gluten... so our daughter could have a bread bun. Even the chips were cooked in fryers that had gluten products in them meaning all their food was completely off the menu.
The menu mentions non gluten containing foods, and I understand kitchens in commercial venues will handle gluten, but it's not a big ask for a burger and gluten free bread bun.
Other children had dairy allergies to which the staffs reply was "oh dear"...
The menu offers vegan and vegetarian options for dietary lifestyle choices but does not cater to diseases and conditions. Very poor.
One staff member was very friendly in the putt stars area but overall there was no making up for the food situation. Most venues now cater for a range of requirements and when your local fish and chips shop can do it, you'd think a national chain could manage...
翻译：我女儿来这家餐厅参加儿童生日派对。餐厅提前告知了饮食要求。我女儿患有乳糜泻。
抵达后，工作人员说虽然有无麸质面包，但汉堡含有麸质……所以我们女儿只能吃面包。就连薯条都是用含有麸质产品的油炸锅炸的，这意味着他们所有的食物都完全不在菜单上。
菜单上提到了不含麸质的食物，我知道商业场所的厨房会处理麸质，但汉堡和无麸质面包的要求并不高。
其他孩子有乳制品过敏，工作人员对此的回答是“哦，天哪”……
菜单提供纯素和素食选择，以满足不同的饮食生活方式，但不提供针对疾病和病症的选项。非常糟糕。
在推杆区，有一位工作人员非常友好，但总的来说，食物方面的问题无可挽回。现在大多数场所都能满足各种需求，当你当地的炸鱼薯条店都能满足这些需求时，你会认为全国连锁店也能满足……
抵达后，工作人员说虽然有无麸质面包，但汉堡含有麸质……所以我们女儿只能吃面包。就连薯条都是用含有麸质产品的油炸锅炸的，这意味着他们所有的食物都完全不在菜单上。
菜单上提到了不含麸质的食物，我知道商业场所的厨房会处理麸质，但汉堡和无麸质面包的要求并不高。
其他孩子有乳制品过敏，工作人员对此的回答是“哦，天哪”……
菜单提供纯素和素食选择，以满足不同的饮食生活方式，但不提供针对疾病和病症的选项。非常糟糕。
在推杆区，有一位工作人员非常友好，但总的来说，食物方面的问题无可挽回。现在大多数场所都能满足各种需求，当你当地的炸鱼薯条店都能满足这些需求时，你会认为全国连锁店也能满足……
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