旅行
账户
N7506AXcamillel
Dolphin kayak tour: not recommended
Lokal Adventure的点评
点评：We booked a kayak dolphin excursion hoping for an engaging and informative experience. While we saw some dolphins and appreciated the respectful approach (main reason why we booked this trip), the tour was severely lacking in guidance and engagement. The pre-trip briefing was basic, and once on the water, our guide offered very little commentary and no assistance. She paddled far ahead without checking on the group's ability to keep up. The breakfast stop in a stagnant, muddy river, under the blazing sun, was uncomfortable and showed a lack of consideration for the group (and we did follow the recommendation on wearing a hat and the suncream). It doesn’t hurt asking the group if the location was suitable. The guide displayed disinterest in sharing her knowledge, making the experience feel impersonal and rushed. The need to return quickly due to some other people pre-booked activities exacerbated the negative experience. This excursion did not meet the standards we anticipate from Le Routard recommendation.
My experience with outdoor excursions has taught me that a good guide makes all the difference. It's not about holding everyone's hand, but about creating an enriching and memorable experience: the experience could have been exceptional with a more attentive and engaged guide.
My intention in sharing my feedback is to clarify what future customers can expect from this activity. It's important for potential participants to understand that this is a largely self-guided experience, and that the guide's role is primarily supervisory, rather than actively engaging with the group to enhance their experience. FYI: I’ve shared this feedback in google and received a quite agressive answer from the owner, which I'm not surprised, considering the consistently aggressive replies they’ve given to anyone who dared to express dissatisfaction with the excursion, it tells you a lot on their business…
My experience with outdoor excursions has taught me that a good guide makes all the difference. It's not about holding everyone's hand, but about creating an enriching and memorable experience: the experience could have been exceptional with a more attentive and engaged guide.
My intention in sharing my feedback is to clarify what future customers can expect from this activity. It's important for potential participants to understand that this is a largely self-guided experience, and that the guide's role is primarily supervisory, rather than actively engaging with the group to enhance their experience. FYI: I’ve shared this feedback in google and received a quite agressive answer from the owner, which I'm not surprised, considering the consistently aggressive replies they’ve given to anyone who dared to express dissatisfaction with the excursion, it tells you a lot on their business…
翻译：我们预订了皮划艇海豚之旅，希望能获得一次有趣且信息丰富的体验。虽然我们看到了一些海豚，并很欣赏这种尊重的态度（这是我们预订这次旅行的主要原因），但这次旅行严重缺乏指导和参与。旅行前的介绍很基础，一旦下水，我们的导游几乎没有提供任何评论，也没有提供帮助。她划船走得很远，没有检查团队是否跟上。早餐停在一条死气沉沉的泥泞河流中，在烈日下，很不舒服，也显示出对团队缺乏考虑（我们确实遵循了戴帽子和涂防晒霜的建议）。询问团队位置是否合适也无妨。导游对分享她的知识不感兴趣，让这次体验感觉冷漠而匆忙。由于其他人预订了一些活动，需要尽快返回，这加剧了负面体验。这次旅行没有达到我们对 Le Routard 推荐的预期标准。
我参加户外旅行的经验告诉我，一个好的导游会带来很大的不同。这不是要牵着每个人的手，而是要创造一个丰富而难忘的体验：如果有更细心和更投入的导游，这次体验可能会非常棒。
我分享反馈的目的是为了澄清未来的客户可以从这项活动中期待什么。潜在的参与者必须明白，这主要是一次自我引导的体验，导游的角色主要是监督，而不是积极与团队互动以提升他们的体验。仅供参考：我在谷歌上分享了这条反馈，并收到了店主相当咄咄逼人的回答，我并不感到惊讶，考虑到他们对任何敢于表达对这次旅行不满的人都给予了持续咄咄逼人的答复，这说明了很多关于他们业务的问题……
我参加户外旅行的经验告诉我，一个好的导游会带来很大的不同。这不是要牵着每个人的手，而是要创造一个丰富而难忘的体验：如果有更细心和更投入的导游，这次体验可能会非常棒。
我分享反馈的目的是为了澄清未来的客户可以从这项活动中期待什么。潜在的参与者必须明白，这主要是一次自我引导的体验，导游的角色主要是监督，而不是积极与团队互动以提升他们的体验。仅供参考：我在谷歌上分享了这条反馈，并收到了店主相当咄咄逼人的回答，我并不感到惊讶，考虑到他们对任何敢于表达对这次旅行不满的人都给予了持续咄咄逼人的答复，这说明了很多关于他们业务的问题……
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