Very reliable agency with very professional staff, from booking to on location support.
Namibia Tours & Safaris的点评
点评:We highly recommend this agency. We were a bit stress to self-drive considering the amount of gravel roads (50% of the trip) and the scarcity of villages, thus, help at hand. All started well in the good hands of Wilmari that carefully design a personalized itinerary according to our interests and budget. No push sale to force a more expensive booking. Wilmari quickly unwind our stress level about self-drive, and the potential horror of having a flat tire out-of-nowhere. We confirm that their SUV (Toyota Fortuner) are very well maintained, and dear Joseph gave us a full practical course upon arrival: how to change a flat tire, how to maintain the tire pressure, ideal speed drive, etc... so we left with 2 spare tires that, Thank God, we did not have to use...but we were well prepared for every eventuality! Note that the SUV have a tracking system so the agency knows if you are off track, yol!
Big praise to Andrea too who welcomed us upon arrival, and made zillions of recommandations and bookings for us. She was constantly checking on our well being so it was almost has if we had a private guide with us, while still having our privacy.
Perfect concept, brilliantly executed by a team of dynamic and very professional people. WE HIGHLY RECOMMAND THIS AGENCY. Thank you so much Wilmari, Andrea and Joseph for making this trip a memorable experience.
翻译:我们强烈推荐这家旅行社。考虑到碎石路的数量(占行程的50%)以及村庄的稀少,自驾游让我们有点压力,所以他们随时准备提供帮助。在Wilmari的悉心照料下,一切开始都很顺利,他们根据我们的兴趣和预算精心设计了个性化行程。没有推销,也没有强迫我们支付更高的价格。Wilmari很快就缓解了我们自驾的压力,也让我们不再担心突然爆胎的可能性。我们确认他们的SUV(丰田Fortuner)保养得非常好,亲爱的Joseph在我们抵达时为我们上了全套实用课程:如何更换爆胎、如何保持胎压、理想的速度驾驶等等……所以我们离开时带了两个备胎,感谢上帝,我们不用用到它们……但我们为各种可能发生的情况做好了充分的准备!注意,SUV有跟踪系统,所以旅行社知道你是否偏离了路线,嘿!也要特别感谢Andrea,她热情地迎接了我们,并为我们提供了大量的推荐和预订服务。她一直关心着我们的安危,让我们感觉就像有一位私人导游陪伴,同时又能保护我们的隐私。
完美的方案,由一支充满活力且非常专业的团队出色地执行。我们强烈推荐这家旅行社。非常感谢Wilmari、Andrea和Joseph,让这次旅行成为一次难忘的经历。