点评:Booked for the West Highland Way. There was no contact after booking and no instructions on what to do beyond leave your bag with your name on it out by 08:30. Became very concerned when our first hotel had signs up telling you where and when to leave your bags for morning pick up, but no mention of Sherpa Van. The staff had never heard of them. We were convinced we’d given our money to a fake company. Saw their office opened at 08:00 so emailed explaining our concerns and asked where the pick up point was for our hotel, they didn’t reply until the next again day.
We decided to just go out and wait for the other companies to arrive at 07:45 and ask them.
Turned out this is a very regular issue with this company, they outsource to a local company who have asked them repeatedly to give the correct information customers.
The local company was fantastic! Save your money and avoid the stress by booking direct with a local company for the West Highland Way.
翻译:预订了西高地之路的行程。预订后没有任何联系,除了在早上8:30之前把写有你名字的行李寄存外,没有任何指示。我们入住的第一家酒店挂着告示牌,告知早上取行李的时间和地点,却只字未提Sherpa Van,这让我们非常担心。工作人员根本没听说过这家公司。我们确信把钱给了一家假公司。看到他们8:00就开门了,于是我们发邮件解释了我们的疑虑,并询问酒店的取车点在哪里,但他们直到第二天才回复。
我们决定出门等其他公司7:45到,再去问他们。
结果发现,这家公司经常出现这个问题,他们把业务外包给了一家当地公司,这家公司反复要求他们提供正确的信息。
这家当地公司太棒了!直接向当地公司预订西高地之路的行程,既省钱又省心。