点评:We booked two weeks in advance for our wedding night, hoping for a pleasant stay, but our experience at Ocean Blue Hotel was beyond disappointing. Despite prebooking, we were given the worst room, which was the last available. The room was poorly equipped—no coffee or espresso machine, no garbage bin, and not even a single bottle of water was provided.
We specifically chose a room on the second floor to avoid noise from the pool area. Instead, we were placed directly beneath the morning buffet. Starting at 6 am, we were woken up by the constant sound of chairs and tables being dragged until 11 am. Not exactly the relaxing morning we expected after our wedding.
To top it off, we were rudely called at 10 am to move our car, which we had parked near the pool area, as the hotel’s parking lot was full. The staff said our car was blocking others, but the lot we parked in was nearly empty.
When we brought up these issues with the receptionist, her response was a simple, "We're sorry, but there's nothing we can do." For the price we paid, the service and experience were far below expectations. Unfortunately, this stay ruined what should have been the best night of our lives.
翻译:我们提前两周预订了新婚之夜的房间,希望能住得愉快,但我们在 Ocean Blue Hotel 的体验却令人大失所望。尽管提前预订了,我们还是被安排到了最差的房间,也就是最后可用的房间。房间设施简陋——没有咖啡机或浓缩咖啡机,没有垃圾桶,甚至连一瓶水都没有提供。
为了避免泳池区的噪音,我们特意选择了二楼的房间。结果,我们被安排在了早餐自助餐的正下方。从早上 6 点开始,我们就被拖着椅子和桌子的不断声音吵醒,直到上午 11 点。这可不是我们婚礼后期待的轻松早晨。
更糟糕的是,我们早上 10 点就被粗鲁地叫去把我们停在泳池区附近的车移走,因为酒店的停车场已经满了。工作人员说我们的车挡住了其他车,但我们停车的停车场几乎是空的。
当我们向接待员提出这些问题时,她的回答很简单:“很抱歉,但我们无能为力。”就我们支付的价格而言,服务和体验远低于预期。不幸的是,这次住宿毁了我们一生中最美好的夜晚。