点评:I’m normally a happy person, but I had a bad experience with your company on April 15th. I told you it was important for me not to have too many people diving at the same time. You promised there would be two boats, but in reality, there were around 20 people on the same boat.
I also didn’t like that the instructor took some weights from my belt underwater. After that, I had big problems going deep, and I kept floating up because my body weight was then too light. I tried to move my feet to compensate. The instructor later said they removed the weights because they were afraid I might touch the corals, but that could easily have been solved by adjusting the air in my vest.
I had a bad experience with instructor Sara because she didn’t help me when I had problems, and it was difficult to communicate with her. I tried to show her underwater that I needed my extra lead weight back, but nothing happened. My safety was not protected — I missed the safety stop and went all the way to the surface. Sara didn’t handle the situation well and complained to me that it was all my fault, saying that I moved too much and that she had done everything correctly.
翻译:我平时是个很乐观的人,但4月15日那天,我在贵公司遇到了非常糟糕的经历。我之前就说过,对我来说,同时潜水的人数不能太多。你们承诺会安排两艘船,但实际上,同一艘船上却挤了大约20个人。
另外,教练在水下从我的腰带上取走了配重,这让我很不满意。之后,我下潜很困难,总是浮上来,因为体重太轻。我试着移动双脚来弥补。教练后来解释说,他们取走配重是因为担心我会碰到珊瑚,但这其实只要调整一下我背心里的空气就能解决。
我对教练Sara的体验也很差,因为当我遇到问题时,她没有提供任何帮助,而且沟通也很困难。我试图在水下向她示意我需要额外的铅块,但她什么也没做。我的安全没有得到保障——我错过了安全停留,直接浮到了水面。萨拉处理这件事的方式不对,她向我抱怨说都是我的错,说我搬家太多,而她自己做的一切都是正确的。