点评:Total Cards attempted to keep my money (stealing) for 10 months, refused to give me the products I ordered and made no apology.
I preordered Pokémon Paldean Fates products in December 2024 wanting to complete my master set. For 10 months, I never received my product and also received no updates on when I’d receive it unless I actively badgered their customer service.
Last week a friend of mine who also shops there informed me that actually, they had these products in recently, and rather than give me the product I had prepaid for, they scalped them off for around 3x the price. I emailed them angrily about this and they *admitted they had the product and sold it for more*, offered no apology and finally processed my refund after almost a year. This is after I’ve loyally purchased products from them (YuGiOh, Pokemon, singles and accessories) for about 1.5 years.
Don’t even bother ordering from Total Cards in 2025 or get ready to be scammed. Used to be a solid shop, but has rapidly gone downhill, which is evident from the prices (higher than any other shops in the local area, including small independent vendors) and game nights with only 6-8 people.
翻译:Total Cards 试图扣留我的钱(偷窃)长达 10 个月,拒绝给我我订购的产品,并且没有道歉。
我于 2024 年 12 月预订了宝可梦 Paldean Fates 系列产品,想要完成我的主卡套装。10 个月来,我一直没有收到产品,除非我主动联系他们的客服,否则也没有任何关于何时收到产品的更新信息。
上周,我的一个也在 Total Cards 购物的朋友告诉我,实际上他们最近有这些产品,但他们没有给我预付款的产品,而是以大约三倍的价格倒卖。我愤怒地给他们发了邮件,他们*承认有产品,并且以更高的价格出售*,没有道歉,最终在将近一年后才给我退款。而这发生在我已经忠实地从他们那里购买了大约一年半的产品(游戏王、宝可梦、单行本和配件)之后。
2025年了,别再在Total Cards上订货了,不然就准备被骗吧。它曾经是一家不错的商店,但现在已经迅速走下坡路,从它的价格(比当地任何其他商店都高,包括小型独立摊位)和只有6-8人的游戏之夜就可以看出来。