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Eagle999
Dissapointed
Qatar Airways Al Safwa First Lounge的点评
点评：I have access to this lounge as I transit Doha in business class and am a qatar airways platinum member.
The lounge is spacious and beautiful. I usually get a room in the rest area if available.
As my flight leaves around 2am i decided to eat something in the lounge dining area.
Unfortunately the level of service was very bad. Tables were not being cleared. It took 20 mins before anyone came to take my order. Water served in plastic bottle with no offer a glass and no refill. I ordered steak but no steak knife. Entre and main course wee served together in spite of me asking to serve separately.. on neighbouring tables people left with no order for fear of missing flight.
The reason for my low score is purely the restaurant side of the lounge. Staff that are poorly trained and have no idea what they are doing. Very unfortunate and lets the usually very high QR standard down badly. Time to do something about this.
The lounge is spacious and beautiful. I usually get a room in the rest area if available.
As my flight leaves around 2am i decided to eat something in the lounge dining area.
Unfortunately the level of service was very bad. Tables were not being cleared. It took 20 mins before anyone came to take my order. Water served in plastic bottle with no offer a glass and no refill. I ordered steak but no steak knife. Entre and main course wee served together in spite of me asking to serve separately.. on neighbouring tables people left with no order for fear of missing flight.
The reason for my low score is purely the restaurant side of the lounge. Staff that are poorly trained and have no idea what they are doing. Very unfortunate and lets the usually very high QR standard down badly. Time to do something about this.
翻译：我在多哈转机，坐商务舱，是卡塔尔航空白金会员，所以可以使用这个休息室。
休息室宽敞漂亮。如果休息区有空位，我通常会安排一个。
我的航班大约凌晨2点起飞，所以我决定在休息室用餐区吃点东西。
可惜的是，服务水平很差。桌子没人清理。等了20分钟才有人来点餐。水是用塑料瓶装的，没有提供杯子，也没有续杯。我点了牛排，但没有牛排刀。尽管我要求分开上菜，但开胃菜和主菜还是一起上了。邻桌的客人因为害怕错过航班，所以没点菜就走了。
我评分低的原因完全是休息室餐厅那边的问题。那里的员工训练有素，根本不知道自己在做什么。非常糟糕，严重拉低了通常很高的卡塔尔航空标准。是时候采取措施了。
休息室宽敞漂亮。如果休息区有空位，我通常会安排一个。
我的航班大约凌晨2点起飞，所以我决定在休息室用餐区吃点东西。
可惜的是，服务水平很差。桌子没人清理。等了20分钟才有人来点餐。水是用塑料瓶装的，没有提供杯子，也没有续杯。我点了牛排，但没有牛排刀。尽管我要求分开上菜，但开胃菜和主菜还是一起上了。邻桌的客人因为害怕错过航班，所以没点菜就走了。
我评分低的原因完全是休息室餐厅那边的问题。那里的员工训练有素，根本不知道自己在做什么。非常糟糕，严重拉低了通常很高的卡塔尔航空标准。是时候采取措施了。
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