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A failure to treat children in an age-appropriate way.
Wivey Pool的点评
点评：Potentially, Wivey pool is wonderful - but the reality is that the lifeguards make the experience awful as - yes, to quote a previous writer - they are over-zealous and authoritarian to a point of discomfort, and every time we have visited there's been a telling off for something - adults or children. All minor, and we are the most courteous people you'd find with zero tolerance of rudeness or upset to others.
This culminated in a guard really upsetting my 8 year-old grandson needlessly: he cried with embarrassment on and off for the rest of the day and has begged me never to make him go back there.
We had been in the pool 1.5 HOURS, playing mostly in the deep end - 1 gran, 2 children. My grandson has a 50 metre swim certificate and swims weekly at school at least. Until yesterday he felt he was a confident, sound swimmer - though not a stylish, textbook one. I got out of the pool 5 minutes beforehand as I was cold but sat on the side watching him as he wanted to jump in some more and swim up to the shallow end to get a football. A lifeguard who has known us personally as a family for 7+ years as she attended the same dance group as my grand-daughter, sat down at the side and spoke to my grandson: I assumed because she knew him and was saying something kind. My grand-daughter approached them. My grandson then swam across the pool and back... the guard spoke to hm again and he then got out, walking towards me in tears.... Because the lifeguard had told him she didn't think he was a strong enough swimmer for the deep end so needed to be in the shallow end. He'd been in that pool for 1.5 hours and was TIRED. His swim wasn't stylish - but he did a breast stroke without touching the ground across the pool and back - ??? Was it because he couldn't float as she'd asked that she judged him as incompetent??? Who knows - the decision wasn't explained.
All he heard was that he'd done something wrong. Up until that moment he was a happy swimmer who thought he was really good at tricks and jumps and swimming and got great joy from it.
I spoke to both the lifeguard and her manager. They both started to quote safety regs - and that just was NOT the issue.
I am a teacher - and was a qualified swimming teacher for many years. I TAKE ABSOLUTELY NO ISSUE WITH SAFETY MEASURES - BUT HOW THEY WERE ENFORCED WAS APPALLING. There are two important facts to be considered when dealing with children:
1. They do not understand instructions in the same way as adults. My grandson was apparently asked to do a star float for 30 seconds... he had no idea what this was, and he didn't know why he was being asked to swim across the pool - he thought he'd done something wrong and was panicking.
2. You should NEVER - EVER - issue complex instructions to a child of 8 when they attend - as REQUIRED - with a competent adult. I was a short distance away, watching them and this lifeguard knew me and my relationship to the children.
Why on earth didn't she turn to me?? Had she done so I would have explained to my grandson what the issue was and what was required of him and got back in the pool to reassure him. Stupid, thoughtless behaviour caused needless upset. My grandson got out of bed last night to find his swimming certificates and woke me up to ask me to take them to Wivey Pool to show them he wasn't lying. Unforgivable.
We won't be back.
This culminated in a guard really upsetting my 8 year-old grandson needlessly: he cried with embarrassment on and off for the rest of the day and has begged me never to make him go back there.
We had been in the pool 1.5 HOURS, playing mostly in the deep end - 1 gran, 2 children. My grandson has a 50 metre swim certificate and swims weekly at school at least. Until yesterday he felt he was a confident, sound swimmer - though not a stylish, textbook one. I got out of the pool 5 minutes beforehand as I was cold but sat on the side watching him as he wanted to jump in some more and swim up to the shallow end to get a football. A lifeguard who has known us personally as a family for 7+ years as she attended the same dance group as my grand-daughter, sat down at the side and spoke to my grandson: I assumed because she knew him and was saying something kind. My grand-daughter approached them. My grandson then swam across the pool and back... the guard spoke to hm again and he then got out, walking towards me in tears.... Because the lifeguard had told him she didn't think he was a strong enough swimmer for the deep end so needed to be in the shallow end. He'd been in that pool for 1.5 hours and was TIRED. His swim wasn't stylish - but he did a breast stroke without touching the ground across the pool and back - ??? Was it because he couldn't float as she'd asked that she judged him as incompetent??? Who knows - the decision wasn't explained.
All he heard was that he'd done something wrong. Up until that moment he was a happy swimmer who thought he was really good at tricks and jumps and swimming and got great joy from it.
I spoke to both the lifeguard and her manager. They both started to quote safety regs - and that just was NOT the issue.
I am a teacher - and was a qualified swimming teacher for many years. I TAKE ABSOLUTELY NO ISSUE WITH SAFETY MEASURES - BUT HOW THEY WERE ENFORCED WAS APPALLING. There are two important facts to be considered when dealing with children:
1. They do not understand instructions in the same way as adults. My grandson was apparently asked to do a star float for 30 seconds... he had no idea what this was, and he didn't know why he was being asked to swim across the pool - he thought he'd done something wrong and was panicking.
2. You should NEVER - EVER - issue complex instructions to a child of 8 when they attend - as REQUIRED - with a competent adult. I was a short distance away, watching them and this lifeguard knew me and my relationship to the children.
Why on earth didn't she turn to me?? Had she done so I would have explained to my grandson what the issue was and what was required of him and got back in the pool to reassure him. Stupid, thoughtless behaviour caused needless upset. My grandson got out of bed last night to find his swimming certificates and woke me up to ask me to take them to Wivey Pool to show them he wasn't lying. Unforgivable.
We won't be back.
翻译：从理论上来说，Wivey泳池是个不错的地方——但实际情况是，救生员们把体验搞得一团糟。没错，引用之前某位网友的话来说，他们过于热心且独断专行到让人不自在的地步。每次我们去那里，总会有人因为种种小事而被训斥——无论是大人还是小孩。那些都是些微不足道的小事，而我们俩可是极其有礼貌的人，绝对无法容忍对他人的无礼或冒犯行为。这件事的结局是：一名保安毫无必要地惹恼了我8岁的孙子。那天剩下的时间里，他因为尴尬而断断续续地哭个不停，还恳求我再也不要带他去那里了。
我们已经在泳池里待了1个半小时，主要在深水区玩耍——只有一位奶奶和两个孩子。我的孙子拥有50米游泳合格证，而且每周至少在学校游一次泳。直到昨天，他还觉得自己是个自信且游泳技术不错的泳者——虽说算不上动作标准、符合教科书要求的那种。我因为觉得冷，所以在5分钟前就从泳池里出来了，然后坐在池边看着他——他还想再跳进泳池，游到浅水区去拿足球。那位救生员认识我们全家已经7年多了，她曾和我孙女一起参加舞蹈班。她坐在池边，和我孙子交谈起来；我原以为是因为她认识他，所以才说了些暖心的话。随后我孙女也走了过去。接着，我孙子便从泳池这一头游到了另一头……救生员又和他说了话，随后他走了出来，含着泪朝我走来……因为救生员告诉他，觉得他的游泳水平还不足以去深水区，所以必须待在浅水区。他在泳池里待了1个半小时，已经累坏了。他的泳姿并不优雅——但他确实没有触底，就用蛙泳从泳池一端游到了另一端——？？？是不是因为他没能像她要求的那样浮在水面上，她才判定他不称职呢？？？谁知道呢——这个决定并未得到任何解释。
他只听到自己做错了什么。在此之前，他一直是个开心的游泳者，觉得自己在花样泳技、跳跃以及游泳方面都相当出色，并从中获得了极大的乐趣。
我和救生员以及她的经理都谈过了。他们俩都开始列举各种安全规章——但那根本不是问题的关键。
我是一名教师，多年来也一直是一名合格的游泳教练。我完全不反对安全措施——但这些措施的执行方式却糟糕透顶。在处理与儿童相关的事务时，有两个重要因素必须考虑：
1. 他们对指令的理解方式与成年人不同。据称，我的孙子被要求做30秒的“星形漂浮”……可他根本不知道那是什么意思。2. 绝对绝对不要给一个8岁的孩子下达复杂的指令，尤其是当这个孩子是在有称职的成年人陪同的情况下才来游泳的。我当时就在不远处观察着他们，而那位救生员认识我，也知道我和这些孩子的关系。她究竟为什么不来找我呢？？如果她那样做了，我就会向我的孙子解释清楚问题所在以及他需要做什么，然后回到泳池边去安抚他。这种愚蠢又欠考虑的行为引发了不必要的麻烦。昨晚我的孙子从床上起来，找到了自己的游泳证书，还把我叫醒，让我带着那些证书去Wivey泳池，以证明他没有撒谎。实在不可原谅。
我们不会再来了。
我们已经在泳池里待了1个半小时，主要在深水区玩耍——只有一位奶奶和两个孩子。我的孙子拥有50米游泳合格证，而且每周至少在学校游一次泳。直到昨天，他还觉得自己是个自信且游泳技术不错的泳者——虽说算不上动作标准、符合教科书要求的那种。我因为觉得冷，所以在5分钟前就从泳池里出来了，然后坐在池边看着他——他还想再跳进泳池，游到浅水区去拿足球。那位救生员认识我们全家已经7年多了，她曾和我孙女一起参加舞蹈班。她坐在池边，和我孙子交谈起来；我原以为是因为她认识他，所以才说了些暖心的话。随后我孙女也走了过去。接着，我孙子便从泳池这一头游到了另一头……救生员又和他说了话，随后他走了出来，含着泪朝我走来……因为救生员告诉他，觉得他的游泳水平还不足以去深水区，所以必须待在浅水区。他在泳池里待了1个半小时，已经累坏了。他的泳姿并不优雅——但他确实没有触底，就用蛙泳从泳池一端游到了另一端——？？？是不是因为他没能像她要求的那样浮在水面上，她才判定他不称职呢？？？谁知道呢——这个决定并未得到任何解释。
他只听到自己做错了什么。在此之前，他一直是个开心的游泳者，觉得自己在花样泳技、跳跃以及游泳方面都相当出色，并从中获得了极大的乐趣。
我和救生员以及她的经理都谈过了。他们俩都开始列举各种安全规章——但那根本不是问题的关键。
我是一名教师，多年来也一直是一名合格的游泳教练。我完全不反对安全措施——但这些措施的执行方式却糟糕透顶。在处理与儿童相关的事务时，有两个重要因素必须考虑：
1. 他们对指令的理解方式与成年人不同。据称，我的孙子被要求做30秒的“星形漂浮”……可他根本不知道那是什么意思。2. 绝对绝对不要给一个8岁的孩子下达复杂的指令，尤其是当这个孩子是在有称职的成年人陪同的情况下才来游泳的。我当时就在不远处观察着他们，而那位救生员认识我，也知道我和这些孩子的关系。她究竟为什么不来找我呢？？如果她那样做了，我就会向我的孙子解释清楚问题所在以及他需要做什么，然后回到泳池边去安抚他。这种愚蠢又欠考虑的行为引发了不必要的麻烦。昨晚我的孙子从床上起来，找到了自己的游泳证书，还把我叫醒，让我带着那些证书去Wivey泳池，以证明他没有撒谎。实在不可原谅。
我们不会再来了。
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