旅行
账户
Crystel T
Need better security staff, as this one has no customer service skills.
Ikea Lakeside的点评
点评：Started off really good all the staff were very helpful until I reached the checkout and decided to use the self service. Looked at the carrier bags and was barked at for looking at them, scanned all my goods and paid. Then had the security guard start aggressively asking to see my bag.
I showed him the recipet and my bag, he then starting picking out my paid for goods loudly counting them so I had other customers staring at me, then he roughly put my goods back haphazardly. And was very aggressive and rude throughout the ordeal he put me through. Spoke to customer services and was basically told it's his job, I'm sorry but he could of done things discreetly without turfing all my goods out and loudly count them and become verbally aggressive when asked do you think its acceptable to treat customers this appallingly.
I showed him the recipet and my bag, he then starting picking out my paid for goods loudly counting them so I had other customers staring at me, then he roughly put my goods back haphazardly. And was very aggressive and rude throughout the ordeal he put me through. Spoke to customer services and was basically told it's his job, I'm sorry but he could of done things discreetly without turfing all my goods out and loudly count them and become verbally aggressive when asked do you think its acceptable to treat customers this appallingly.
翻译：一开始一切都很好，所有的员工都很乐于助人，直到我到达收银台并决定使用自助服务。我看了看购物袋，因为看了它们而被大声呵斥，扫描了我所有的商品并付款。然后保安开始咄咄逼人地要求看我的包。
我给他看了菜谱和我的包，然后他开始挑选我付过钱的商品，大声地清点，所以其他顾客都盯着我看，然后他粗鲁地把我的商品随意放回去。在整个过程中，他都非常咄咄逼人和粗鲁。我和客服人员谈过，他们基本上说这是他的工作，很抱歉，但他可以谨慎地做事，而不必把我所有的商品都拿出来大声清点，当被问到你认为如此恶劣地对待顾客是否可以接受时，他变得言语咄咄逼人。
我给他看了菜谱和我的包，然后他开始挑选我付过钱的商品，大声地清点，所以其他顾客都盯着我看，然后他粗鲁地把我的商品随意放回去。在整个过程中，他都非常咄咄逼人和粗鲁。我和客服人员谈过，他们基本上说这是他的工作，很抱歉，但他可以谨慎地做事，而不必把我所有的商品都拿出来大声清点，当被问到你认为如此恶劣地对待顾客是否可以接受时，他变得言语咄咄逼人。
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