旅行
账户
Kerryward7
Average spa, poor food, good treatments.
The Spa at Oulton Hall的点评
点评：My sister booked a 4 hour spa day with light lunch as a Christmas present for my Mum.
On arrival Oulton Hall is stunning, with amazing views and well kept grounds.
The Spa it's self is in need of a bit of TLC. We were very disappointed that there we no lounger chairs around the pool area and the walkway between the pool and the chairs was so small people sitting on the chairs had to move to let you past. The area immediately around the pool was in desperate need of a clean.
The jacuzzi was nice, although annoying to have to get out every 5 minutes to press the button to turn it on.
Steam room and sauna were OK, although at one point there was gurgling from under the steam room floor and the drain lifted. There was someone looking into this.
The worst part of the day was most definitely lunch. A lady came to collect us and then we walked along corridors of bedrooms and downstairs to the other side of the hotel, very strange. We expected a light lunch and could choose a starter which was soup, or a pudding, brownie or berry pot and then had the choice of a caesar salad or a noodle salad. We had expected a bit more variation to the choices but my sister and I chose noodle salad, my mum caesar. The caesar salad looked good although was mainly little gem, and lots of it. The noodle salad was nothing short of awful! It looked like vacuum packed noodles tipped onto a bed of rocket, there was no taste at all. Thankfully we ordered sweet potato fries and fries along side (£9) which were very good. The brownie was also good, the only berries in the berry pot were blueberries, alongside a few pieces of other fruit. The restaurant was disorganised and lots of people getting up to ask where there food was after long waits. Ours was 1 hour 20 minutes for 3 salads and 3 desserts, we had to ask for desserts after 25 minutes waiting. This was part of our 4 hours use of spa facilities although we did stay longer.
Our treatments were all good, the shoulder part of my shoulder, neck and scalp massage was amazing, the scalp part not so great and felt a little rushed but I was happy enough. My sister had a facial which was good although no information about what products had been used and she said the scalp massage was part was just like someone tightly pulling at her hair. Mum enjoyed back, neck and shoulder massage. Relaxation room was fine.
Back in the pool area it had got much busier, private Swimming lessons goimg on for kids .
Even on leaving noone asked of we had enjoyed our experience.
On arrival Oulton Hall is stunning, with amazing views and well kept grounds.
The Spa it's self is in need of a bit of TLC. We were very disappointed that there we no lounger chairs around the pool area and the walkway between the pool and the chairs was so small people sitting on the chairs had to move to let you past. The area immediately around the pool was in desperate need of a clean.
The jacuzzi was nice, although annoying to have to get out every 5 minutes to press the button to turn it on.
Steam room and sauna were OK, although at one point there was gurgling from under the steam room floor and the drain lifted. There was someone looking into this.
The worst part of the day was most definitely lunch. A lady came to collect us and then we walked along corridors of bedrooms and downstairs to the other side of the hotel, very strange. We expected a light lunch and could choose a starter which was soup, or a pudding, brownie or berry pot and then had the choice of a caesar salad or a noodle salad. We had expected a bit more variation to the choices but my sister and I chose noodle salad, my mum caesar. The caesar salad looked good although was mainly little gem, and lots of it. The noodle salad was nothing short of awful! It looked like vacuum packed noodles tipped onto a bed of rocket, there was no taste at all. Thankfully we ordered sweet potato fries and fries along side (£9) which were very good. The brownie was also good, the only berries in the berry pot were blueberries, alongside a few pieces of other fruit. The restaurant was disorganised and lots of people getting up to ask where there food was after long waits. Ours was 1 hour 20 minutes for 3 salads and 3 desserts, we had to ask for desserts after 25 minutes waiting. This was part of our 4 hours use of spa facilities although we did stay longer.
Our treatments were all good, the shoulder part of my shoulder, neck and scalp massage was amazing, the scalp part not so great and felt a little rushed but I was happy enough. My sister had a facial which was good although no information about what products had been used and she said the scalp massage was part was just like someone tightly pulling at her hair. Mum enjoyed back, neck and shoulder massage. Relaxation room was fine.
Back in the pool area it had got much busier, private Swimming lessons goimg on for kids .
Even on leaving noone asked of we had enjoyed our experience.
翻译：我姐姐预订了 4 小时水疗日，并附有清淡午餐，作为送给我妈妈的圣诞礼物。
抵达时，Oulton Hall 令人惊叹，景色迷人，庭院维护良好。
水疗中心本身需要一些 TLC。我们非常失望，泳池区周围没有躺椅，泳池和椅子之间的走道太小，坐在椅子上的人不得不让开才能让你过去。泳池周围的区域急需清洁。
按摩浴缸很不错，虽然每隔 5 分钟就得出去按一下按钮打开，这很烦人。
蒸汽房和桑拿房还不错，不过有一次蒸汽房地板下发出汩汩的声音，排水管被掀起来了。有人在调查这件事。
一天中最糟糕的部分肯定是午餐。一位女士来接我们，然后我们沿着卧室的走廊走到楼下酒店的另一边，非常奇怪。我们本来想吃一顿清淡的午餐，可以选择开胃菜，比如汤、布丁、布朗尼或浆果罐，然后可以选择凯撒沙拉或面条沙拉。我们原本希望选择会更多样化一些，但我和姐姐选择了面条沙拉，我妈妈选择了凯撒沙拉。凯撒沙拉看起来不错，虽然主要是小份量，而且份量很大。面条沙拉简直糟透了！看起来就像真空包装的面条倒在芝麻菜上，一点味道都没有。谢天谢地，我们点了红薯条和薯条（9 英镑），味道很好。布朗尼也不错，浆果罐里唯一的浆果是蓝莓，旁边还有几片其他水果。餐厅很混乱，很多人等了很久才起身问食物在哪里。我们等了 1 小时 20 分钟，吃了 3 份沙拉和 3 份甜点，等了 25 分钟后，我们不得不要甜点。这是我们 4 小时水疗设施使用的一部分，尽管我们确实停留了更长时间。
我们的护理都很好，肩部、颈部和头皮按摩的肩部部分非常棒，头皮部分不是很好，感觉有点匆忙，但我很高兴。我姐姐做了面部护理，效果很好，虽然没有关于使用什么产品的信息，她说头皮按摩部分就像有人紧紧拉扯她的头发。妈妈喜欢背部、颈部和肩部按摩。休息室很好。
回到泳池区，那里人很多，孩子们正在上私人游泳课。
即使在离开时也没有人问我们是否享受了我们的体验。
抵达时，Oulton Hall 令人惊叹，景色迷人，庭院维护良好。
水疗中心本身需要一些 TLC。我们非常失望，泳池区周围没有躺椅，泳池和椅子之间的走道太小，坐在椅子上的人不得不让开才能让你过去。泳池周围的区域急需清洁。
按摩浴缸很不错，虽然每隔 5 分钟就得出去按一下按钮打开，这很烦人。
蒸汽房和桑拿房还不错，不过有一次蒸汽房地板下发出汩汩的声音，排水管被掀起来了。有人在调查这件事。
一天中最糟糕的部分肯定是午餐。一位女士来接我们，然后我们沿着卧室的走廊走到楼下酒店的另一边，非常奇怪。我们本来想吃一顿清淡的午餐，可以选择开胃菜，比如汤、布丁、布朗尼或浆果罐，然后可以选择凯撒沙拉或面条沙拉。我们原本希望选择会更多样化一些，但我和姐姐选择了面条沙拉，我妈妈选择了凯撒沙拉。凯撒沙拉看起来不错，虽然主要是小份量，而且份量很大。面条沙拉简直糟透了！看起来就像真空包装的面条倒在芝麻菜上，一点味道都没有。谢天谢地，我们点了红薯条和薯条（9 英镑），味道很好。布朗尼也不错，浆果罐里唯一的浆果是蓝莓，旁边还有几片其他水果。餐厅很混乱，很多人等了很久才起身问食物在哪里。我们等了 1 小时 20 分钟，吃了 3 份沙拉和 3 份甜点，等了 25 分钟后，我们不得不要甜点。这是我们 4 小时水疗设施使用的一部分，尽管我们确实停留了更长时间。
我们的护理都很好，肩部、颈部和头皮按摩的肩部部分非常棒，头皮部分不是很好，感觉有点匆忙，但我很高兴。我姐姐做了面部护理，效果很好，虽然没有关于使用什么产品的信息，她说头皮按摩部分就像有人紧紧拉扯她的头发。妈妈喜欢背部、颈部和肩部按摩。休息室很好。
回到泳池区，那里人很多，孩子们正在上私人游泳课。
即使在离开时也没有人问我们是否享受了我们的体验。
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