点评:We arrived 5 minutes ahead of our booking (two lanes of the ice free curling for one hour per lane at a total cost of £64) and were told our lanes weren't ready so we waited, this was on a Sunday.
We finally got on at about 4:10. We are a family of seven which is why I booked the two lanes (had to book separately as they wouldn't allow me to book both lanes on one booking which was also a bit frustrating)
The rules weren't explained so we muddled through with what was on the screens and pretty much made up our own rules as far as we could.
We were told that that someone would come to get our drinks order in the next few minutes and after over 20minutes and pressing the table button, one of us left the game and went to try and order and at the same time, someone finally came to the lanes. After that, we could only get one more drink in as our time was over half way through.
Just before 5pm, someone came to say we had 5minutes left and I said we weren't leaving until 5:10 as we had paid for an hour and hadn't gotten on until 4:10. They acknowledged this but came back two more times telling us our time was nearly up, spoiling the end of what was supposed to be some good family fun.
I don't think we'll be returning, we prefer Boom Battle Bar not too far away as they are so much more accommodating and relaxed as well as helpful.
It's a shame as last year I took my work department (30+ of us) to Boom Battle Bar for our Christmas event and I was hoping I could do the same for this venue but safe to say I won't be recommending it and we'll stick with where we know we get really good service.
翻译:我们比预定时间提前了5分钟到达(两条无冰冰壶道,每条道一小时,总费用64英镑),却被告知我们的冰壶道还没准备好,所以我们只能等着,因为当时是周日。
我们终于在4:10左右上了车。我们一家七口,所以我预订了两条冰壶道(我不得不分开预订,因为他们不允许我一次预订两条冰壶道,这也让我有点沮丧)。
规则没有解释,所以我们只能根据屏幕上的内容应付过去,几乎是尽可能地自己制定规则。
我们被告知几分钟后会有人来拿我们的饮料单,等了20多分钟,按下了点餐按钮后,我们中的一个人离开了比赛,去尝试点餐,与此同时,终于有人来到了冰壶道。之后,我们只能再点一杯饮料,因为我们的时间已经过了一半了。
下午5点快到的时候,有人来告诉我们还有5分钟,我说我们5:10才能走,因为我们已经付了一个小时的钱,但直到4:10才上车。他们承认了这一点,但又来了两次,告诉我们时间快到了,这毁了我们原本应该好好享受的亲子时光。
我觉得我们不会再去了,我们更喜欢离得不远的Boom Battle Bar,那里更随和、更轻松,也更乐于助人。
真可惜,去年我带着我的同事(30多人)去Boom Battle Bar参加了圣诞活动,我希望这次也能有同样的体验,但可以肯定地说,我不会推荐这家酒吧,我们会坚持选择那些我们知道能得到真正优质服务的地方。