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Tara C
Don’t go here
The Mineral Spa的点评
点评：Absolutely Awful – Avoid at All Costs
From the moment I walked into the Mineral Spa at Hepburn Springs, I knew I’d made a huge mistake. The entire place felt like a sauna – not in a relaxing way, but in a stifling, can’t-breathe sort of way. The air conditioning was so uncomfortably hot I tried to open a window just to get some fresh air.
While I waited (and sweated) in the lobby, the receptionist was on the phone – not with me, but being incredibly rude to someone else down the line.
The bathrooms? Revolting. The drains were clogged with long black hair – not one or two strands, but enough to make you gag. Absolutely disgusting and a clear sign this place has no regard for basic hygiene.
Then came the facial. My skin was already overheated, but the treatment actually burned. She could see it was burning and put cold compress on and I asked to stop and leave after washing my face with cold water. When I told the staff at reception , they laughed it off. Literally laughed. No apology, no concern – just dismissive and rude.
When I called to speak to the owner, Bobby, he told me he was “too busy” and in a meeting, and that I should write him an email. No responsibility, no urgency, just another brush-off.
Apparently this place is under new ownership – and it shows. I sincerely hope someone steps in and shuts it down before more people waste their money and time, or worse, get hurt.
Do. Not. Go. Here.
From the moment I walked into the Mineral Spa at Hepburn Springs, I knew I’d made a huge mistake. The entire place felt like a sauna – not in a relaxing way, but in a stifling, can’t-breathe sort of way. The air conditioning was so uncomfortably hot I tried to open a window just to get some fresh air.
While I waited (and sweated) in the lobby, the receptionist was on the phone – not with me, but being incredibly rude to someone else down the line.
The bathrooms? Revolting. The drains were clogged with long black hair – not one or two strands, but enough to make you gag. Absolutely disgusting and a clear sign this place has no regard for basic hygiene.
Then came the facial. My skin was already overheated, but the treatment actually burned. She could see it was burning and put cold compress on and I asked to stop and leave after washing my face with cold water. When I told the staff at reception , they laughed it off. Literally laughed. No apology, no concern – just dismissive and rude.
When I called to speak to the owner, Bobby, he told me he was “too busy” and in a meeting, and that I should write him an email. No responsibility, no urgency, just another brush-off.
Apparently this place is under new ownership – and it shows. I sincerely hope someone steps in and shuts it down before more people waste their money and time, or worse, get hurt.
Do. Not. Go. Here.
翻译：糟糕透顶——千万别去
从走进赫本温泉矿泉水疗中心的那一刻起，我就知道自己犯了个大错。整个地方感觉像桑拿房一样——不是那种让人放松的桑拿，而是那种令人窒息、喘不过气的桑拿。空调热得让人难受，我甚至想开窗透透气。
我在大厅等着（汗流浃背）的时候，接待员正在打电话——不是在跟我打电话，而是对电话那头的其他人极其粗鲁。
浴室？简直令人作呕。排水管被长长的黑发堵住了——不是一两根，而是足以让人作呕。真是令人作呕，这清楚地表明这家店根本不注重基本的卫生。
接下来是面部护理。我的皮肤本来就很热，但护理真的让我有点烧灼感。她看出我的皮肤很烫，就给我做了冷敷，我要求她用冷水洗完脸后就结束护理。当我告诉前台工作人员时，他们一笑置之。真的只是笑了。没有道歉，没有关心——只是轻蔑和粗鲁。
当我打电话联系老板Bobby时，他告诉我他“太忙了”，正在开会，让我给他写封邮件。既没有责任感，也没有紧迫感，只是又一次敷衍了事。
显然，这家店换了老板——而且看得出来。我真心希望有人能介入，把它关掉，以免更多人浪费金钱和时间，甚至更糟的是，受伤。
千万别去。这里。
从走进赫本温泉矿泉水疗中心的那一刻起，我就知道自己犯了个大错。整个地方感觉像桑拿房一样——不是那种让人放松的桑拿，而是那种令人窒息、喘不过气的桑拿。空调热得让人难受，我甚至想开窗透透气。
我在大厅等着（汗流浃背）的时候，接待员正在打电话——不是在跟我打电话，而是对电话那头的其他人极其粗鲁。
浴室？简直令人作呕。排水管被长长的黑发堵住了——不是一两根，而是足以让人作呕。真是令人作呕，这清楚地表明这家店根本不注重基本的卫生。
接下来是面部护理。我的皮肤本来就很热，但护理真的让我有点烧灼感。她看出我的皮肤很烫，就给我做了冷敷，我要求她用冷水洗完脸后就结束护理。当我告诉前台工作人员时，他们一笑置之。真的只是笑了。没有道歉，没有关心——只是轻蔑和粗鲁。
当我打电话联系老板Bobby时，他告诉我他“太忙了”，正在开会，让我给他写封邮件。既没有责任感，也没有紧迫感，只是又一次敷衍了事。
显然，这家店换了老板——而且看得出来。我真心希望有人能介入，把它关掉，以免更多人浪费金钱和时间，甚至更糟的是，受伤。
千万别去。这里。
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