点评:We had an extremely disappointing experience at SV Therapies in Costa Teguise today. We paid €190 for a couples massage, but were put in completely separate rooms, which defeats the whole purpose of booking a couples treatment.
From the start, there was a complete lack of professionalism. There were no consultation forms to fill out and no questions asked about injuries, preferences, or desired pressure. At no point during the massage did the therapist check if the pressure was suitable or if we were comfortable.
To make matters worse, there was no proper privacy provided while changing, which made the whole experience feel very uncomfortable.
The overall standard was so poor that I ended up walking out halfway through my massage as it was that bad. My partner stayed, but only because they didn’t want to appear rude.
Overall, the service was impersonal and far below what you would expect from a professional massage provider. This was easily the worst massage experience we’ve ever had.
Given the experience and the fact we did not receive the service we paid for, we would like a refund but are unsure how to go about this.
We would not recommend this place to anyone.
翻译:今天我们在科斯塔特吉塞的SV Therapies体验非常糟糕。我们花了190欧元做了一次双人按摩,结果却被安排在完全不同的房间,这完全违背了我们预订双人按摩的初衷。
从一开始,他们的服务就非常不专业。没有填写咨询表格,也没有询问我们的伤病情况、个人偏好或期望的按摩力度。按摩过程中,按摩师也从未询问过我们按摩的力度是否合适,或者我们是否感到舒适。
更糟糕的是,更衣时也没有提供足够的隐私空间,这让整个过程非常不舒服。
整体服务水平差到我忍无可忍,中途就离开了。我的伴侣留了下来,只是因为不想显得不礼貌。
总而言之,他们的服务冷漠无情,远低于专业按摩师应有的水准。这绝对是我们经历过的最糟糕的按摩体验。
鉴于这样的糟糕体验以及我们没有得到应有的服务,我们希望获得退款,但不知道该如何操作。我们不推荐任何人来这里。