点评:We recently stayed for one night with the upgraded package in the woodland lodge. This included a duel spa treatment, afternoon tea, breakfast and 2x 1 hour sessions in the spa. This included use of the pool, sauna and hot tub. There is much to be positive about, the exclusive use of the facilities for your hour slot is lovely and the spa treatment we had was really great. The breakfast was amazing, fresh fruit and traditional English. The staff who served breakfast were really great.
The setting itself is within beautiful grounds, the owners live on site. There is no catering provided for evening meals which seems liked a missed opportunity. Afternoon tea was served and was ok but not amazing. Attention to detail could be better, it wasn’t always clear what to do and when and without a reception, you’re left to your own devices. There is a bell to call the owners but when we used this to report of number of things that were not working (shower, hot tub screen, swimming pool jet) it wasn’t responded to. We had a lovely stay but for the prices charged we expected higher quality. It’s a lovely venue but so nearly a wonderful place.
翻译:我们最近在林地小屋入住了一晚,升级了套餐。套餐包含双人水疗、下午茶、早餐和两次1小时的水疗护理。套餐还包含泳池、桑拿和热水浴缸的使用。优点有很多,比如可以独享指定时段的设施,而且我们体验的水疗体验也非常棒。早餐也很棒,新鲜水果和传统英式早餐。负责早餐的工作人员也非常棒。
小屋坐落在风景优美的庭院中,主人就住在小屋内。晚餐不提供餐饮服务,这似乎是一个错失的机会。小屋提供了下午茶,还算可以,但并不令人惊艳。细节方面还有待提升,服务内容和时间安排并不总是清晰明了,而且没有前台,客人只能自行安排。小屋内有一个可以联系主人的铃铛,但我们用它报告了一些设备故障(淋浴、热水浴缸挡风玻璃、泳池喷头),却无人接听。我们度过了一段愉快的时光,但考虑到价格,我们期待的是更优质的服务。这是一个可爱的场地,但几乎是一个奇妙的地方。