点评:Fountain Valley Skate Center is a terrible business. We booked our private event four months ahead of time and followed up ten days prior to the event to ensure everything was going well. The day of our private event, we learned they had also booked an entire elementary school for a private event at the same time. Sharon, who we booked through, even went so far as to make up a lie that I had rebooked the event instead of coming clean about making our event a money grab and booking an entire school. Our event was obviously ruined, and management did not wish to do anything about it. When I asked, he call Sharon regarding the booking lie, he told me she was unavailable (very convenient). I also mentioned that this was an obvious money grab as I had never seen the facility that insanely busy on a random Wednesday afternoon. I am disgusted in this business for their lack of integrity to hurt local customers for their own benefit. To lie about the event was even more disappointing. Our event was ruined, and our guests described the event as pure CHAOS. We will never use FVSC again and I will share this with everyone I know. Sadly, FVSC doesn’t care as there are not many skating options, but in the future, I will only use HOLIDAY SKATE in Orange as they are a small business with integrity and honesty. SHAME on FVSC!!
翻译:喷泉谷滑冰中心真是个烂摊子。我们提前四个月预订了私人活动,并在活动开始前十天跟进,确保一切顺利。但到了私人活动当天,我们才发现他们同时预订了一整所小学的私人活动。我们通过Sharon预订的,她甚至编造了一个谎言,说我重新预订了活动,而不是坦白说我们把活动变成了圈钱的骗局,预订了一整所学校。我们的活动显然被毁了,而管理层却对此置之不理。我问他为什么打电话给Sharon,他告诉我她没空(这很不方便)。我还提到,这显然是圈钱的伎俩,因为我从未见过这家中心在一个随便哪个周三下午就人满为患。我对这家公司深恶痛绝,他们竟然为了一己私利损害当地顾客的利益,缺乏诚信。对活动撒谎更是令人失望。我们的活动被毁了,我们的客人都说活动简直是一团糟。我们再也不会去FVSC了,我会把这件事告诉所有认识的人。可惜的是,FVSC根本不在乎,因为那里的滑冰选择不多。不过以后我只会去Orange的HOLIDAY SKATE,因为他们是一家诚信经营的小公司。FVSC真丢脸!