旅行
账户
Fernanda N
No information about delay, and they didn´t give a bit more time for people to chew their breakfast. Cold food.
Fjord Line Stavanger的点评
点评：16th of oct. I was going to take the ferry boat from Stavanger to Bergen at 7 o´clock in the morning. There was a 4 hour delay because of the weather. That is ok. What is not ok is that nobody sent me a warning by message, mail or inside the terminal. There was absolutly no information about this. After complaining by phone and by mail, I´ve got an answer from them 6 days after (today). They said among many apolegies this: they cannot give me any refund or lunch on bord, this because it doesn´t follow their guidelines. I wonder what kind of guidelines they have?.... if any....
When I sat down to have my pre- ordered breakfast at 11.40 which I ´ve only got 20 min, at 12 o´clock stod up to get a final cup of coffee when I turnet back to my table, the food was gone!
Very bad service from begining to end!
When I sat down to have my pre- ordered breakfast at 11.40 which I ´ve only got 20 min, at 12 o´clock stod up to get a final cup of coffee when I turnet back to my table, the food was gone!
Very bad service from begining to end!
翻译：10 月 16 日我本来打算早上7点从斯塔万格坐渡轮去卑尔根。由于天气原因，延误了4个小时。那没问题。不好的是没有人通过消息、邮件或终端内部向我发送警告。完全没有这方面的信息。通过电话和邮件投诉后，我在 6 天后（今天）收到了他们的答复。他们在众多道歉中说：他们不能给我任何退款或在船上吃午餐，因为这不符合他们的指导方针。我想知道他们有什么样的指导方针？......如果有的话......
当我在 11.40 坐下来吃预订的早餐时，我只有 20 分钟的时间，在 12 点起身去喝最后一杯咖啡时，当我转身回到餐桌时，食物已经不见了！
从头到尾服务非常差！
当我在 11.40 坐下来吃预订的早餐时，我只有 20 分钟的时间，在 12 点起身去喝最后一杯咖啡时，当我转身回到餐桌时，食物已经不见了！
从头到尾服务非常差！
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