点评:I’d like to thank every member of staff at Ripon Races for making our visits so enjoyable. We attended on the 16th of August as a party of six on a Club package, and returned on the 25th of August with another group of six for a Silks and Saddles package.
When booking tickets, I had a few questions as one of our party is blind. It was refreshing to be able to speak directly to a real person, rather than navigating an automated phone system. The lady I spoke with was extremely helpful.
The racecourse itself is beautifully maintained and very easy to navigate. Parking was well organised with friendly attendants on hand - stewards were available to assist whenever needed. Every member of staff we encountered was professional, knowledgeable, and welcoming. The food was fresh and delicious, and we also appreciated the conveniently placed water points where we could enjoy a refreshing glass of water at any time.
Thank you once again to all the staff for your hard work — it really made both visits special.
翻译:我要感谢里彭赛马场 (Ripon Races) 的每一位员工,是他们让我们的观赛体验如此愉快。8 月 16 日,我们一行六人购买了俱乐部套餐,8 月 25 日又与另一组六人一起购买了丝绸和马鞍套餐。
订票时,由于我们一行人中有一位是盲人,我有几个问题想咨询。能够直接与真人交谈,而不是通过自动电话系统,这感觉很新鲜。与我交谈的那位女士非常乐于助人。
赛马场本身维护得非常漂亮,很容易找到方向。停车场井然有序,友好的工作人员随时待命——乘务员随时准备提供帮助。我们遇到的每一位员工都专业、知识渊博、热情好客。食物新鲜美味,我们也很喜欢位置便利的饮水点,可以随时享用一杯清爽的饮用水。
再次感谢所有员工的辛勤工作——这真的让我们的两次观赛之旅都变得非常特别。