点评:We love it here, but today we were made to feel like we were a pain and interrupting the girls on the counter when they'd rather be having a natter. We approached the counter and the three young women were standing around having a chat. We asked if they slide was going to be opened and we were actually given eye rolls!! Seriously?! How rude can you be?! They reluctantly said yes, but we were left feeling as if we'd asked for something that we hadn't actually paid for!
The slide should be open from the start to the end of the session, it's not up the customers to ask.
When it came time for us to leave, we couldn't leave because the girls were in the kitchen having a chat. We went around to ask for someone to open the door only to be met with more eye-rolls and clear annoyance.
Don't think we'll bother again.
Customer service is so important, but not only was that lacking today, it was intentional rudeness that made our visit pretty infuriating. Less eye-rolling and more courtesy and effort needed.
翻译:我们很喜欢这里,但今天我们觉得自己很烦人,打扰了柜台上的女孩们,而她们更愿意闲聊。我们走近柜台,三个年轻女孩正站在那里聊天。我们问她们是否要打开滑梯,结果她们翻了白眼!!真的吗?!你们怎么这么粗鲁?!她们勉强答应了,但我们感觉好像我们要求了一件我们实际上没有付钱的东西!
滑梯应该从会议开始到结束一直打开,这不是客户可以要求的。
到了我们离开的时候,我们不能离开,因为女孩们在厨房聊天。我们四处走动要求有人开门,结果却遭到了更多的翻白眼和明显的恼怒。
我想我们不会再麻烦了。
客户服务非常重要,但今天不仅没有做到这点,而且故意粗鲁无礼,让我们的这次拜访非常令人恼火。少翻白眼,多点礼貌和努力就好。