旅行
账户
Alex F
Venice to Pula Venezia Lines Ferry Ripoff
Venezia Lines的点评
点评：We booked the Venice to Pula 3.5 hour Venetia Lines ferry on 5 Sept which should have arrived by 20:00 hours. That day we received a message that the ferry was cancelled due to sea conditions and were offered a refund, or bus transportation to Pula. As there was insufficient time to seek alternate means of transport on such short notice without having to spend an extra night at a Venice hotel and lose a night's paid room in Pula, we accepted the bus offer. The bus took 5 hours, it had no toilet, and only made a 15 minute stop 1 hour into the trip, but was less than half full. We later found out that the sea conditions that day were NOT unfavourable to a ferry crossing. We are very sure that Venetia Lines cancelled the ferry not because of the poor sea conditions, but rather because it would have been unprofitable to make the crossing with such a small number of passengers. So, for the 140 Euros we paid for a 3.5 hour ferry crossing, instead we got a 5 hour ride on a less than adequate bus, when instead we could have taken a proper bus and only paid less than 55 Euros for a bus with a toilet. And because we arrived later than planned we had great difficulty in getting into our Air BnB apt. We felt ripped off by Venetia Lines. As other reviewers have said, this company seems to have become the new Pirates of the Adriatic. Buyer beware!!
翻译：我们于 9 月 5 日预订了威尼斯至普拉 3.5 小时的 Venetia Lines 渡轮，应该会在 20:00 之前到达。那天我们收到一条消息，说渡轮因海况而被取消，并提供退款，或乘坐巴士前往普拉。由于没有足够的时间在如此短的时间内寻找替代交通工具，而不必在威尼斯酒店多住一晚并失去普拉一晚的付费房间，因此我们接受了巴士提议。巴士花了5个小时，没有厕所，在行程1小时后只停了15分钟，但还不到半满。后来我们发现当天的海况并不不利于渡轮。我们非常确定，威尼斯航运公司取消渡轮并不是因为海况不佳，而是因为如果乘客人数如此之少，那么渡轮将无利可图。因此，我们花了 140 欧元支付了 3.5 小时的渡轮费用，但我们却乘坐了 5 小时的巴士，而巴士的容量不够，而我们本可以乘坐合适的巴士，而只支付了不到 55 欧元的巴士费用洗手间。由于我们比计划晚到，我们很难进入我们的爱彼迎公寓。我们感觉被威尼斯航运公司欺骗了。正如其他评论者所说，这家公司似乎已经成为新的亚得里亚海海盗。买家小心！！
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