点评:I’m happy to share the outstanding service I recently experienced. It wasn’t just about getting from one place to another, but a blend of efficiency, reliability, customer-centred service and kindness.
While walking around my upcoming holiday destination on Google Street View, I casually came across the ‘Special Tour Menfi’ near my hotel, and after reading the reviews I decided to contact them by email, and to my surprise, the next day I had confirmation of my airport-hotel transfer.
Suzanna first solved my problem with my sunscreen, which was taken away from the Vienna airport security, among other things. From the airport she took me to a shopping centre where I could buy the things I would need during my stay in Sicily.
On the way to the hotel, she described the places we passed and their history. I expressed my interest in visiting certain places, and she said she could easily organise these excursions.
From the beginning to the end, everything was perfectly organised.
Suzanna knows about Sicilian culture, history, traditions and every corner of the region inside out, and shares it with passion like the best expert.
I can confirm that everything written in the reviews is true. Can’t recommend her enough, Suzanna is the top.
I will return to Sicily and I have already confirmed the Special Tour Menfi for my next holiday!
Suzanna, thank you for everything!
翻译:我很高兴与大家分享我最近体验到的卓越服务。这不仅仅是从一个地方到另一个地方的交通,更是高效、可靠、以客户为中心以及热情周到的服务的完美结合。
当我在谷歌街景上漫步于即将到来的度假目的地时,我偶然发现了酒店附近的“Special Tour Menfi”旅行社。阅读了评论后,我决定通过电子邮件联系他们。令我惊喜的是,第二天我就收到了机场到酒店接送服务的确认。
Suzanna首先解决了我的防晒霜问题,防晒霜在维也纳机场安检时被没收了,还有其他一些问题。从机场出发,她带我去了一家购物中心,在那里我购买了在西西里岛期间所需的一切。
在去酒店的路上,她向我们介绍了我们经过的地方及其历史。我表达了对某些地方的兴趣,她说她可以轻松地安排这些短途旅行。
从始至终,一切都安排得井井有条。
Suzanna 对西西里的文化、历史、传统以及每个角落都了如指掌,她像最优秀的专家一样充满热情地分享这一切。
我可以保证评论里说的都是真的。强烈推荐她,Suzanna 绝对是顶级的。
我会再来西西里岛的,而且我已经预订了下次度假的门菲特别之旅!
Suzanna,谢谢你所做的一切!