点评:We have been to Birmingham one this weekend. We sat next to the caller and won £300. They have refused to pay it claiming that caller didn’t heard us. When i escalated the issue to the manager instead of accepting staff error, since he was talking to another staff when i shouted as “house”, she insists that she couldn’t hear me in their audio recordings. So you will get heard when you buy £60 worth tickets, but when you won a prize their audio system doesn’t work properly plus their staff are ignorant to your inconvenience. As a result my day out with my mother for fun, resulted her witnessing their staff’s poor treatment towards myself and total frustration. I do not recommend a visit to this place. Please search yourself a decent place where you are likely to get paid for the prizes you won. Total fraud.
翻译:这个周末我们去了伯明翰。我们坐在打电话的人旁边,赢了 300 英镑。他们拒绝支付奖金,声称打电话的人没有听到我们的声音。当我向经理反映问题而不是承认员工的错误时,因为当我喊“house”时,他正在和另一个员工说话,她坚持说她在他们的录音中听不到我的声音。所以当你购买价值 60 英镑的门票时,你会被听到,但当你中奖时,他们的音响系统无法正常工作,而且他们的员工对你的不便一无所知。结果,我和妈妈出去玩了一天,结果她目睹了他们的员工对我的恶劣对待,感到非常沮丧。我不建议去这个地方。请自己找一个像样的地方,在那里你可能会得到你赢得的奖品的报酬。完全是骗人的。