Do go here very unorganized way of doing business and rude - iPlay America (弗里霍尔德) - iPlay America - 407条旅客点评与比价

juan o

Do go here very unorganized way of doing business and rude

iPlay America的点评

2026年07月28日发布于: 海外

点评：I bought season passes for my children and the desk never explained how it works with the parties and how they reserve certain rides only for them wouldn't let my kids on it even though they had season passes. My kids were first in line waiting for the go karts with nobody else in line all of a sudden and party group comes to the go karts and even though they were first they wouldn't let them on the ride the took the party first and my kids were getting upset because they felt segregated and I felt angry how they were treating my kids and not letting them on the ride. The blue shirt worker told me if I didn't like it go complain and the front desk said it is in their policy to let party group before walk ins mean while I was a season pass holder. I will not be giving this place my business anymore they treated us like dirt after they had our money

翻译：我给孩子们买了季票，但前台始终没解释季票对于参加派对有何作用，也没说明孩子们该如何预订仅供他们乘坐的游乐设施。结果即便孩子们有季票，也还是无法乘坐那些设施。我的孩子们排在最前面等候乘坐卡丁车，当时队伍里只有他们两个人。后来有一群参加派对的人也来到了卡丁车区，尽管我的孩子们排在最前，他们却不让孩子们上车，而是先让那群派对人员乘坐。我的孩子们因此很不高兴，觉得自己被区别对待了。我也很生气，气他们如此对待我的孩子，还不让他们上车。那个穿蓝衬衫的工作人员告诉我，如果不满意就去投诉。前台则称他们的政策是优先接待团客而非散客，可我当时可是季票持有者啊。我再也不会光顾这家店了——他们在收了我们的钱之后就把我们当垃圾一样对待。

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