点评:Attended a children’s party for mostly 10s & a couple of 11 yr olds. We had over an hours wait (kids were so bored and even the ‘cafe’ wasn’t open so no refreshments) as they clearly take all bookings then sort it on the day so there were several other groups booked in for the same time. Staff were incredibly rude and attempted to intimidate the parents who expressed concern when they tried to put the kids in adult go karts so they could get them all on in one time slot rather than 2. (They happily took the booking & payment for a children’s party … then advsd when we arrived that they only had 6 kids carts?! Tried to tell us only difference between kids and adult carts were that the adults were a bit bigger, but no faster?!) There was a short briefing on a tiny screen and no waivers or disclaimers were requested. The carts were hit & miss in terms of how they were working and the staff shouted at the kids throughout and were aggressive to everyone. Health and safety didn’t feel existent, never mind paramount & I was very relieved when my child finished his go. Two of the children in the second session had crashes which resulted in their helmets flying off, some scary moments and a leg injury. We were all relieved and surprised it wasn’t worse. When questioned it turned out no one had checked that the helmets fitted and were secure. We will never set foot in there again. Adults take your chances but this is absolutely NOT an appropriate venue for a kids party.
翻译:参加了一个儿童派对,主要有 10 岁儿童和几个 11 岁儿童。我们等了一个多小时(孩子们太无聊了,甚至连“咖啡馆”都还没开门,所以没有茶点),因为他们显然是当天接受所有预订然后进行分类,所以有其他几个团体在同一时间预订了。工作人员非常粗鲁,试图恐吓家长,家长们表示担心,因为他们试图让孩子们坐上成人卡丁车,这样他们就可以在一个时间段内而不是两个时间段内让他们都上车。(他们很高兴地接受了儿童派对的预订和付款……然后我们到达时说他们只有 6 辆儿童车?!试图告诉我们儿童车和成人车之间的唯一区别是成人车稍大一些,但没有更快?!)在一个小屏幕上有一个简短的介绍,没有要求豁免或免责声明。车子的工作方式时好时坏,工作人员自始至终都对孩子大喊大叫,对每个人都很咄咄逼人。健康和安全感觉根本不存在,更不用说最重要的了,当我的孩子完成他的练习时,我感到非常欣慰。第二节课中有两个孩子发生了碰撞,导致他们的头盔飞了出去,经历了一些可怕的时刻,腿部受伤。我们都松了一口气,惊讶地发现情况并没有变得更糟。当我们询问时,结果发现没有人检查头盔是否合适并且安全。我们再也不会踏足那里了。成年人可以冒险,但这绝对不是举办儿童派对的合适场所。