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Pay us $360 to golf but you can’t eat here
Reynolds Lake Oconee的点评
点评：This review is solely on our experience outside the Ritz Carlton. The Ritz Carlton was fabulous from the valets to the bus boys to checkin and the resturants
However the rest of the resort for us golfers was very underwhelming. When arriving at a course the way we were greeted was like a public course. The term customer experience which most high end country clubs and resorts are using has not found its way to Greensboro GA. Same with the pro shop no nice to have y’all join us nothing just pay and leave. The and leave was our main complaint. The last day after golf we were told we could not lunch and settle bets and laugh about our trip in the National Tavern. We were not welcome since we had already checked out of the Ritz. This was after we pd $360 to golf that day. At one country club I belonged to we called this trunk slammers. People that just golf and don’t spend money. We were willing to spend more money. Our group spent over $30,000 on the property but couldn’t eat after golf. This is not a good customer experience
If you want to go on a golf buddies trip and eat and drink after golf please scratch Reynolds off your list
However the rest of the resort for us golfers was very underwhelming. When arriving at a course the way we were greeted was like a public course. The term customer experience which most high end country clubs and resorts are using has not found its way to Greensboro GA. Same with the pro shop no nice to have y’all join us nothing just pay and leave. The and leave was our main complaint. The last day after golf we were told we could not lunch and settle bets and laugh about our trip in the National Tavern. We were not welcome since we had already checked out of the Ritz. This was after we pd $360 to golf that day. At one country club I belonged to we called this trunk slammers. People that just golf and don’t spend money. We were willing to spend more money. Our group spent over $30,000 on the property but couldn’t eat after golf. This is not a good customer experience
If you want to go on a golf buddies trip and eat and drink after golf please scratch Reynolds off your list
翻译：这篇评论仅针对我们在丽思卡尔顿酒店之外的体验。从泊车服务、行李搬运到入住手续以及餐厅服务，丽思卡尔顿的表现都堪称出色。
不过，对于我们这些高尔夫球手而言，度假村的其他部分则相当令人失望。当我们抵达球场时，接待方式就像是在普通的公共球场一样。大多数高端乡村俱乐部及度假村都十分重视所谓的“顾客体验”，但这一概念似乎尚未在乔治亚州的格林斯伯勒得到重视。专业用品店的情况也类似：根本不希望大家光顾，只是让你们付钱后就离开而已。“付钱后离开”正是我们最主要的怨言。最后一天打完高尔夫后，我们被告知不能在National Tavern餐厅用餐、结算赌注，或是聊聊这次旅行的趣事。由于我们早已从丽思酒店退房，也就不被欢迎了。而就在那天，我们还支付了360美元用于打高尔夫呢。在我曾经加入的一家乡村俱乐部里，我们把这类人称作“只打球不消费的人”——就是那些只打高尔夫却从不花钱的人。我们愿意花更多的钱。我们团队在这处场地上花费了3万多美元，但打完高尔夫后却无法用餐。这样的体验实在算不上是良好的客户服务。
如果您打算和好友们一起去打高尔夫，之后还想吃喝一番，那么请把雷诺兹从您的备选名单上划掉吧。
不过，对于我们这些高尔夫球手而言，度假村的其他部分则相当令人失望。当我们抵达球场时，接待方式就像是在普通的公共球场一样。大多数高端乡村俱乐部及度假村都十分重视所谓的“顾客体验”，但这一概念似乎尚未在乔治亚州的格林斯伯勒得到重视。专业用品店的情况也类似：根本不希望大家光顾，只是让你们付钱后就离开而已。“付钱后离开”正是我们最主要的怨言。最后一天打完高尔夫后，我们被告知不能在National Tavern餐厅用餐、结算赌注，或是聊聊这次旅行的趣事。由于我们早已从丽思酒店退房，也就不被欢迎了。而就在那天，我们还支付了360美元用于打高尔夫呢。在我曾经加入的一家乡村俱乐部里，我们把这类人称作“只打球不消费的人”——就是那些只打高尔夫却从不花钱的人。我们愿意花更多的钱。我们团队在这处场地上花费了3万多美元，但打完高尔夫后却无法用餐。这样的体验实在算不上是良好的客户服务。
如果您打算和好友们一起去打高尔夫，之后还想吃喝一番，那么请把雷诺兹从您的备选名单上划掉吧。
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