点评:Four friends booked a day spa and treatments with lunch. Strangely the lunch was served in sittings and we were last. The food was barely warm as it had been out for a while without hot plates and there were no places for us to sit together so we improvised and found a spot to eat together sitting on loungers and eating from our knees. There were not enough desserts but someone gave us her mums which her mum hadn’t eaten. Unfortunately while some other guests were lovely and good at sharing space there were some spa regulars who were very proprietorial, making comments for example about one of my friends using two pegs one for her robe and one for the towel or taking cutlery from the table to eat with. So a bit of a snarky vibe, some people making it their ‘happy place’ by making it very clear to others what made them unhappy. I’m not sure what the spa could have done about the passive aggressive vibe but lunch should have been better managed and when I mentioned it privately they just said that it was the fault of other guests for sitting in the wrong place. A lovely day with friends was had but the spa itself didn’t make us feel as welcome as we should have felt.
翻译:四个朋友预订了日间水疗和午餐理疗。奇怪的是午餐是分时段供应的,我们排在最后。食物几乎不热,因为已经开张一段时间了,没有电炉,也没有地方让我们坐在一起,所以我们即兴发挥,找到了一个地方,坐在躺椅上,跪着吃。甜点不够,但有人给了我们她妈妈的甜点,她妈妈没吃。不幸的是,虽然其他客人很可爱,善于分享空间,但有些水疗中心的常客却非常专制,比如说,我的一个朋友用两个挂钩,一个挂她的浴袍,一个挂毛巾,或者从桌子上拿走餐具一起吃饭。所以有点刻薄的氛围,有些人把这里变成了他们的“快乐之地”,向别人清楚地表明了是什么让他们不开心。我不知道水疗中心可以做些什么来应对这种消极的氛围,但午餐应该管理得更好,当我私下提到这件事时,他们只是说这是其他客人的错,因为他们坐错了地方。我们和朋友度过了愉快的一天,但水疗中心本身并没有给我们带来应有的热情。