点评:Unfortunately the usual Marriot standard, with a little attention to detail the whole experience could be improved.
The car park was busy with golfers but we were able to find spaces. Again, a little tidy/maintenance in this area would raise Marriot's game.
On going to our room the door was propped open by the cleaners trolley with no cleaner in sight.
One of the bathroom mirror lights was not working.
The shower tiles could do with a good clean (mouldy mastic and orange grout) .
The shower needed a very, very strong hand to turn on.
There was no conditioner in the shower container.
Trying the swimming pool and sauna they were 'adequate' with the usual Marriot signage of 'out of order' in places.
Thinking we would enjoy a good Sunday roast, on entering the restaurant there were no staff or visitors in sight, no aromas of cooking. A little disapppointed we went up the road to a welcoming pub.
The hotel was in a good location for the event we were attending in Lingfield. There is a wide selection of good restaurants locally, far better than the menu offered by Marriot.
Overall, we would return for location alone but certainly nothing else to entice.
翻译:遗憾的是,酒店服务一如既往地符合万豪的标准,如果在细节上再多加注意,整体体验可能会有所提升。
停车场挤满了打高尔夫球的人,但我们还是找到了车位。同样,如果能稍微整理一下这个区域,万豪的服务水平会更高。
我们去房间时,门被清洁工的推车撑开了,却看不到清洁工的身影。
浴室镜前灯有一盏坏了。
淋浴间的瓷砖需要好好清洁一下(发霉的胶泥和橙色的勾缝)。
淋浴需要用很大的力气才能打开。
淋浴房的水槽里没有护发素。
我们试了试游泳池和桑拿房,感觉“还行”,但有些地方还是万豪酒店常见的“故障”标识。
我们本以为会享受一顿美味的周日烤肉,但走进餐厅时,却看不到任何工作人员或访客,也闻不到任何烹饪的香味。我们有点失望,于是沿着路走到了一家热情好客的酒吧。
酒店地理位置优越,非常适合我们参加在林菲尔德举办的活动。当地有很多不错的餐厅,比万豪酒店的菜单好得多。总而言之,我们会再次入住,仅仅是因为地理位置,其他方面肯定没有什么吸引力。