点评:On 4th December 2025 , We (along with few relations of mine ) had booked a trip to “Rann of Kutch”with “Tour Companion”. As senior citizens we rely on professionals to ensure comfort,transparency & safety.In contrast the service provided was not only deficient, but caused severe physical discomfort, distress and posed safety risks.The core of our complaint rests on the repeated o instances of misleading assurances and the complete lack of transparency regarding our train bookings.Also we were promised a bigger vehicle (Innova)for our travel but were given a smaller vehicle( Dezire) which caused inconvenience and discomfort.Driver assigned was not following the safety rules which compromised our safety on the road.
A fun trip turned out to be a hardship trip, thanks to the botched up planning of “Tour Companion”
翻译:2025年12月4日,我们(以及几位亲戚)通过“Tour Companion”旅行社预订了前往“库奇兰恩”的旅行。作为老年人,我们依赖专业人士来确保舒适、透明和安全。然而,他们提供的服务不仅差强人意,还给我们造成了严重的身体不适和精神痛苦,并带来了安全隐患。我们投诉的核心在于他们反复做出误导性承诺,以及在火车票预订方面完全缺乏透明度。此外,他们承诺给我们安排一辆更大的车(丰田Innova),但实际却给了我们一辆更小的车(铃木Dezire),这给我们带来了诸多不便和不适。而且,他们指派的司机没有遵守安全规则,危及了我们在路上的安全。
由于“Tour Companion”旅行社糟糕的行程安排,原本一次愉快的旅行变成了一场噩梦。