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Kimberley trip - BEWARE
Happy Hikers Adventures的点评
点评：BEWARE!! Very disappointing trip to the Kimberleys, average food, itinerary changes at short notice (we ended up missing 2 places on the list) and a number of times having to sit around extended periods to wait for Patrick to turn up. It didn't start off well with Patrick turning up 3 hours late on the 1st day. We had to spend an extra day in Kununurra as the booking for the Ord River Dam wasn't made in advance. Accommodation was also not booked in advance which caused problems. Tour guides normally provided information on the areas you visit, but this was not the case here, little to no information was provided.
The trip was cancelled in Broome, (budget had been exceeded) 4 days before the scheduled finish date (we didn't get to visit the Dampier Peninsula). He promised a refund for those days, via email, but only followed through on about 1/3 of the amount owed and didn't answer any emails or voicemails and blocked us from the Facebook site. He didn't turn up to the Consumer Affairs tribunal meeting and hasn't responded to the orders made by the Tribunal.
After our experience it is hard to imagine that most of the listed reviews are genuine. I found it unprofessional with poor planning and organisation.
I won't be travelling with them again.
The trip was cancelled in Broome, (budget had been exceeded) 4 days before the scheduled finish date (we didn't get to visit the Dampier Peninsula). He promised a refund for those days, via email, but only followed through on about 1/3 of the amount owed and didn't answer any emails or voicemails and blocked us from the Facebook site. He didn't turn up to the Consumer Affairs tribunal meeting and hasn't responded to the orders made by the Tribunal.
After our experience it is hard to imagine that most of the listed reviews are genuine. I found it unprofessional with poor planning and organisation.
I won't be travelling with them again.
翻译：小心！！非常令人失望的金伯利之旅，食物一般，行程临时更改（我们最终错过了名单上的 2 个地方），而且好几次不得不长时间坐着等待帕特里克出现。帕特里克第一天迟到了 3 个小时，一开始就不太顺利。我们不得不在库努纳拉多呆一天，因为没有提前预订奥德河大坝。住宿也没有提前预订，这造成了问题。导游通常会提供有关您参观区域的信息，但这里的情况并非如此，几乎没有提供任何信息。
行程在布鲁姆取消（预算已超支），比预定的结束日期提前 4 天（我们没有参观丹皮尔半岛）。他通过电子邮件承诺退还那几天的费用，但只退还了大约 1/3 的欠款，没有回复任何电子邮件或语音邮件，还屏蔽了我们的 Facebook 网站。他没有出席消费者事务法庭会议，也没有对法庭的命令作出回应。
根据我们的经验，很难想象列出的大多数评论都是真实的。我发现它不专业，计划和组织都很差。
我不会再和他们一起旅行了。
行程在布鲁姆取消（预算已超支），比预定的结束日期提前 4 天（我们没有参观丹皮尔半岛）。他通过电子邮件承诺退还那几天的费用，但只退还了大约 1/3 的欠款，没有回复任何电子邮件或语音邮件，还屏蔽了我们的 Facebook 网站。他没有出席消费者事务法庭会议，也没有对法庭的命令作出回应。
根据我们的经验，很难想象列出的大多数评论都是真实的。我发现它不专业，计划和组织都很差。
我不会再和他们一起旅行了。
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