点评:I booked Leonardslee Gardens light show instead of the Wakehurst Glo Wild this year as a change but I was embarrassed at how poor this experience was as this was a gift from me to my family for Christmas. Not only did the visit take around 30 minutes (advertised as 60-90 minutes) but there were barely any displays or lights along the trail, particularly at the start and the lights on the light were just a row of coloured bulbs that didn't do anything. I have to say I have seen better light displays around the streets in my town. I compare my experience at Leonardslee to the Wakehurst lightshow I have attended in the past which was far superior. I contacted them the following day to ask for my money back but this was refused. I am appalled that they are taking (a lot of) money for this show and getting away with it. There seems to be no accountability or explanation for this poor show - how can they live with themselves with this sub-standard offering? I have seen many others have had similar complaints and hope that these will be addressed though I doubt we will see our money reimbursed.
翻译:今年我为了换换口味,预订了莱昂纳兹利花园的灯光秀,而不是韦克赫斯特的“Glo Wild”灯光秀。但这次体验实在太糟糕了,让我非常尴尬,因为这是我送给家人的圣诞礼物。参观时间不仅只有大约30分钟(广告上说是60-90分钟),而且沿途几乎没有任何灯光或装饰,尤其是在起点处,路灯上的灯也只是一排毫无生气的彩色灯泡。说实话,我在我们镇上见过比这好得多的街道灯光秀。我把莱昂纳兹利的这次体验和我以前看过的韦克赫斯特灯光秀做了比较,后者要好得多。第二天我联系了他们要求退款,但被拒绝了。他们收取(这么多)钱办这种糟糕的灯光秀,却逍遥法外,我感到非常震惊。对于这场糟糕的灯光秀,他们似乎没有任何责任或解释——他们怎么能容忍这种低劣的表演呢?我看到许多其他人也有类似的投诉,希望这些问题能够得到解决,但我怀疑我们能否得到退款。