点评:We have visited the fort before but now it's under new management we thought we would pop over to see what improvements had been made. It's a lovely fort, volunteers are always really happy and informative, and it's clear things have changed slightly in regards to room set ups which is utilising the space alot better than previous trips there. The coffee shop is always lovely to visit and has a lovely atmosphere.
However, when we did the private tour, we enquired the day before to ask if we could look in the observation towers. We were told that wouldn't be a problem but we ended up on the tour, not even looking in the towers because they said they didn't have enough notice. Our guide was very informative and it was a lovely route, however it was a huge disappointment to spend three hours talking about the fort when we knew the history already and the rooms, and not actually go into somewhere we hadn't and paid for under the pretence we would be shown around there.
As paying customers it's a shame we were promised something the day before which we never ended up with.
翻译:我们以前参观过这座堡垒,但现在它换了新管理层,我们想顺便去看看做了哪些改进。这是一座可爱的堡垒,志愿者们总是非常开心,知识渊博,很明显房间布置方面发生了一些变化,空间利用率比以前好了很多。咖啡馆总是很可爱,气氛也很好。
然而,当我们进行私人游览时,我们前一天询问是否可以参观瞭望塔。我们被告知这不会有问题,但我们最终还是参加了游览,甚至没有参观塔楼,因为他们说他们没有足够的通知。我们的导游知识渊博,路线也很可爱,然而,我们花了三个小时谈论这座堡垒,虽然我们已经知道它的历史和房间,但实际上并没有进入一个我们没去过的地方,而且我们以有人带我们参观那里为借口付了钱,这真是令人非常失望。
作为付费客户,我们前一天承诺过一些东西但最终却没有得到,这真是太遗憾了。