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166soniaw
Chaotic restaurant
Spa at Mercure Warwickshire Walton Hall Hotel的点评
点评：We stayed here for one night. It is run by an indian firm now. Hence, many of the restaurant staff are indian and a lot of the menu has an indian flair to it. We were able to park easily and free during our stay. The hotel reception is located in an annexe building, which houses the restaurant and bar. We were allocated a double room in the Orchards annexe, which reminded me of student campus accommodation with different blocks. There was no lift in the building, so we had to carry our bags up a couple of flights of stairs. The key is a code issued at checkin that you enter on the door lock. When checking in, the guy thought we were staying for 2 nights, not 1. We had to reserve dinner time, we were 20 minutes late for our slot and were told off and put on a naughty table, which was wobbly with no cutlery. After 90 minutes we were served our main course, the restaurant was chaotic with desserts and starters being taken to the wrong table. Our steak wasn't very warm and asked for it to be warmed up, but a fresh one was cooked. The staff are nice but were stressed out. The manager of the restaurant seemed to be mire interested in serving his girkfriend champagne, who was dining there than dealing with the chaos.
翻译：我们在这里住了一晚。现在这家酒店由一家印度公司经营。因此，餐厅的很多员工都是印度人，菜单上也有很多印度风味。入住期间，我们可以轻松免费停车。酒店接待处位于附楼，餐厅和酒吧就设在那里。我们被安排在Orchards附楼的一间双人间，这让我想起了学生宿舍，宿舍楼有多个不同的楼层。大楼里没有电梯，所以我们不得不把行李搬上几层楼梯。钥匙是入住时发放的密码，需要在门锁上输入。入住时，工作人员以为我们住两晚，而不是一晚。我们不得不预订晚餐时间，但我们迟到了20分钟，被训斥了一顿，并被安排在一张摇摇晃晃、没有餐具的不讲究的桌子上。90分钟后，我们才上主菜，但餐厅里一片混乱，甜点和开胃菜都被送到了错误的桌子上。我们的牛排不太热，要求加热一下，结果却烤了一块新鲜的。工作人员态度很好，但压力很大。餐厅经理似乎更感兴趣的是为正在用餐的女朋友提供香槟，而不是处理混乱的局面。
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