旅行
账户
Roving3275206****
Dropped at 1 AM in wrong address, driver refused to go into my road
SuperShuttle的点评
点评：Today I made use of suppershuttle and my shuttle driver dropped me near 81 Waimairi Road instead of the address I requested (2 homestead Lane).
I kindly explained the driver that Waimairi road was not the entrance to my address, as the road is split in two by the construction site, and that he had to get into Homestead through Ilam road. The driver argued that he was not doing so, that “this is your place” and that he was unable to turn around in Homestead Lane.
So here I was, basically forced to walk 300 metres to get to my original destination, at almost 1 AM after having my flight delayed for almost two hours and being more than 4 in the airport. Having my flight delayed was the reason I made use of your services because there was no public bus at 12 midnight and payed 31 NZD to be dropped at an incorrect address.
I wanted to express that I am extremely disappointed by this event and the bad quality of the service received. I will not be using this company ever again and would advice everyone to steer clear from them.
I kindly explained the driver that Waimairi road was not the entrance to my address, as the road is split in two by the construction site, and that he had to get into Homestead through Ilam road. The driver argued that he was not doing so, that “this is your place” and that he was unable to turn around in Homestead Lane.
So here I was, basically forced to walk 300 metres to get to my original destination, at almost 1 AM after having my flight delayed for almost two hours and being more than 4 in the airport. Having my flight delayed was the reason I made use of your services because there was no public bus at 12 midnight and payed 31 NZD to be dropped at an incorrect address.
I wanted to express that I am extremely disappointed by this event and the bad quality of the service received. I will not be using this company ever again and would advice everyone to steer clear from them.
翻译：今天我使用了 suppershuttle，班车司机把我送到了 Waimairi Road 81 号附近，而不是我要求的地址（Homestead Lane 2 号）。
我好心地向司机解释说，Waimairi Road 不是我地址的入口，因为这条路被施工现场一分为二，他必须通过 Ilam Road 进入 Homestead。司机辩称他没有这样做，“这是你的地方”，他无法在 Homestead Lane 掉头。
所以我就在这里，基本上被迫步行 300 米才能到达我原来的目的地，当时已经快凌晨 1 点了，我的航班延误了近两个小时，在机场已经 4 点多了。我的航班延误是我使用你们服务的原因，因为午夜 12 点没有公共汽车，我花了 31 新西兰元才把车送到了错误的地址。
我想表达的是，我对这次事件以及所收到的糟糕服务质量感到非常失望。我再也不会使用这家公司并建议大家远离他们。
我好心地向司机解释说，Waimairi Road 不是我地址的入口，因为这条路被施工现场一分为二，他必须通过 Ilam Road 进入 Homestead。司机辩称他没有这样做，“这是你的地方”，他无法在 Homestead Lane 掉头。
所以我就在这里，基本上被迫步行 300 米才能到达我原来的目的地，当时已经快凌晨 1 点了，我的航班延误了近两个小时，在机场已经 4 点多了。我的航班延误是我使用你们服务的原因，因为午夜 12 点没有公共汽车，我花了 31 新西兰元才把车送到了错误的地址。
我想表达的是，我对这次事件以及所收到的糟糕服务质量感到非常失望。我再也不会使用这家公司并建议大家远离他们。
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