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A Nightmare Stay at Talula
Talula Hill Farm Resort的点评
点评：A Nightmare Stay
Our experience at this resort was deeply disappointing and frustrating. We discovered bedbugs in our room, waking up with bites on our backs, faces, and arms. To make matters worse, there was no reception staff available at night to assist us, leaving us helpless and unable to rest.
Upon checking out, the management promised a refund for the two affected nights, stating it would be processed within three working days. However, the refund has yet to materialize.
Shockingly, the staff admitted to being aware of the bedbug issue beforehand but had only taken superficial measures, such as changing the mattress, instead of implementing proper extermination to resolve the problem thoroughly.
The aftermath of our stay was equally distressing. We spent hours treating our clothes and threw away our luggage to avoid bringing the infestation home. This unnecessary ordeal could have been avoided if basic hygiene and responsible management practices were in place.
The resort's failure to address a known issue reflects a serious lack of accountability. We strongly advise against staying here until they take meaningful steps to rectify their standards and ensure guest safety.
Our experience at this resort was deeply disappointing and frustrating. We discovered bedbugs in our room, waking up with bites on our backs, faces, and arms. To make matters worse, there was no reception staff available at night to assist us, leaving us helpless and unable to rest.
Upon checking out, the management promised a refund for the two affected nights, stating it would be processed within three working days. However, the refund has yet to materialize.
Shockingly, the staff admitted to being aware of the bedbug issue beforehand but had only taken superficial measures, such as changing the mattress, instead of implementing proper extermination to resolve the problem thoroughly.
The aftermath of our stay was equally distressing. We spent hours treating our clothes and threw away our luggage to avoid bringing the infestation home. This unnecessary ordeal could have been avoided if basic hygiene and responsible management practices were in place.
The resort's failure to address a known issue reflects a serious lack of accountability. We strongly advise against staying here until they take meaningful steps to rectify their standards and ensure guest safety.
翻译：噩梦般的住宿
我们在这个度假村的体验令人深感失望和沮丧。我们在房间里发现了臭虫，醒来后发现背部、面部和手臂都被臭虫咬了。更糟糕的是，晚上没有接待人员可以帮助我们，让我们无助且无法休息。
退房时，管理层承诺退还受影响的两个晚上的房费，并表示将在三个工作日内处理。然而，退款尚未兑现。
令人震惊的是，工作人员承认事先知道有臭虫问题，但只采取了更换床垫等表面措施，而不是实施适当的灭虫措施来彻底解决问题。
我们住宿后的后果同样令人沮丧。我们花了几个小时处理衣服，扔掉行李，以免把臭虫带回家。如果基本的卫生和负责任的管理措施到位，这种不必要的折磨是可以避免的。
度假村未能解决已知问题反映出其严重缺乏责任感。我们强烈建议不要住在这里，直到他们采取有意义的措施纠正他们的标准并确保客人的安全。
我们在这个度假村的体验令人深感失望和沮丧。我们在房间里发现了臭虫，醒来后发现背部、面部和手臂都被臭虫咬了。更糟糕的是，晚上没有接待人员可以帮助我们，让我们无助且无法休息。
退房时，管理层承诺退还受影响的两个晚上的房费，并表示将在三个工作日内处理。然而，退款尚未兑现。
令人震惊的是，工作人员承认事先知道有臭虫问题，但只采取了更换床垫等表面措施，而不是实施适当的灭虫措施来彻底解决问题。
我们住宿后的后果同样令人沮丧。我们花了几个小时处理衣服，扔掉行李，以免把臭虫带回家。如果基本的卫生和负责任的管理措施到位，这种不必要的折磨是可以避免的。
度假村未能解决已知问题反映出其严重缺乏责任感。我们强烈建议不要住在这里，直到他们采取有意义的措施纠正他们的标准并确保客人的安全。
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