点评:We were so pleased with this attraction and the staff were so on board with the theme. We took our grandson who is almost three years old and he totally enjoyed himself.
As we entered the reception a young lady immediately welcomed us all and spoke to our grandson regarding the Gruffalo and his friends. Everything was explained to us in a calm and friendly manor. Every member of staff we came in contact with were aware of the procedures even their smiling lady who was keeping all the areas clean and answered our query regarding the photo package we had.
Later the same lady kindly let us know that a show was about to start.
As usual the gift shop was a little expensive but the goods were quality and I was even asked to give our goods back when I had paid for them as a lady told me that they need wrapping up before you leave, how professional.
Amber who did the shows did a great job just like all her colleagues.
We visited during the week and in school time so it was reasonably quiet.
Weil done to you all and as they say its the staff that make a difference.
翻译:我们非常喜欢这个景点,工作人员也完全融入了主题氛围。我们带上了快三岁的孙子,他玩得乐不可支。
进入接待区后,一位年轻的女工作人员立刻热情地迎接我们,还和我们的孙子聊起了《咕噜牛》及其朋友们。所有细节她都以平和而友善的方式向我们作了讲解。我们接触到的每一位工作人员都熟知相关流程,就连那位面带微笑、负责保持各处整洁并解答了我们关于摄影套餐疑问的女士也是如此。后来,还是这位女士好心地提醒我们,一场演出即将开始。
像往常一样,礼品店的商品价格稍贵,但品质的确不错。付款后,有位女士还要求我把买下的商品交还给她,说需要在离开前进行包装——真是专业至极啊。负责主持演出的Amber表现得非常出色,她的所有同事也同样出色。
我们是在平日且上课时间去的,所以校园里相当安静。
你们都做得很好!正如人们所说,正是员工们造就了这一切。