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BillGaul
Beautiful place, but not worth a return trip.
Hazy Mountain Vineyard & Brewery的点评
点评：We had dinner with some friends on a recent Sunday evening. The outside of the building and scenery were beautiful, and the food was fine. Someone put a lot of money into this place.
The staff, however, were disappointing. Our server was incompetent and untrained. He was confused about the use of the handheld device, and brought the apps and meals all out at the same time. The attitudes of the staff, including hostesses and bartenders, ranged from indifference to annoyance when we asked them questions. The meal was not cheap, but everything was served on plastic plates and cups. Did they start this during Covid and see no reason to improve?
We ran a restaurant for 34 years, and the attitude in a place like this comes from the top. Employees like this behave how they are expected to, and it all starts with an arrogant management.
Again this was not a cheap meal, and the experience did not measure up the the cost.
The staff, however, were disappointing. Our server was incompetent and untrained. He was confused about the use of the handheld device, and brought the apps and meals all out at the same time. The attitudes of the staff, including hostesses and bartenders, ranged from indifference to annoyance when we asked them questions. The meal was not cheap, but everything was served on plastic plates and cups. Did they start this during Covid and see no reason to improve?
We ran a restaurant for 34 years, and the attitude in a place like this comes from the top. Employees like this behave how they are expected to, and it all starts with an arrogant management.
Again this was not a cheap meal, and the experience did not measure up the the cost.
翻译：最近一个周日晚上，我们和几个朋友在餐厅吃了顿饭。餐厅外观和周围环境都很漂亮，食物也还不错。看得出来，这家餐厅投入了不少资金。
然而，服务人员却令人失望。我们的服务员既不称职又缺乏培训。他对点餐机的操作一窍不通，把所有菜品和点餐单都同时端了上来。包括接待员和调酒师在内的所有员工，在我们提问时，态度都从冷漠到不耐烦，不一而足。这顿饭价格不菲，但所有东西都用塑料盘子和杯子盛装。难道他们是在疫情期间开始这么做的，而且觉得没有必要改进吗？
我们经营餐厅34年了，像这样的餐厅，服务态度问题往往出在管理层身上。员工的行为符合预期，而这一切都源于傲慢的管理层。
再次强调，这顿饭价格不菲，但服务体验却与价格完全不符。
然而，服务人员却令人失望。我们的服务员既不称职又缺乏培训。他对点餐机的操作一窍不通，把所有菜品和点餐单都同时端了上来。包括接待员和调酒师在内的所有员工，在我们提问时，态度都从冷漠到不耐烦，不一而足。这顿饭价格不菲，但所有东西都用塑料盘子和杯子盛装。难道他们是在疫情期间开始这么做的，而且觉得没有必要改进吗？
我们经营餐厅34年了，像这样的餐厅，服务态度问题往往出在管理层身上。员工的行为符合预期，而这一切都源于傲慢的管理层。
再次强调，这顿饭价格不菲，但服务体验却与价格完全不符。
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