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Throw the entire building away
Horseshoe St. Louis Casino的点评
点评：Upon arrival I had to ring the bell to get in. The FD worker yells “what you want” after I said I have a reservation they let me in. The FD worker who checked me in was rude. “Give me your ID and CC” no greeting at all. It was additional workers having an inappropriate conversation. No instructions on how to park, restaurants, things to do. Asked about the pool/hot tub and she yells across the room “it ain’t ever opening back up” The rooms are so dirty/dusty. Towels have stains and pillow cases. As I was saying the room was dirty I received all attitude from the front desk workers (2 older women on 9/30 around 8:30pm) there was 2 other customers complaining they got bed bugs and that there room was dirty also. Bugs in the light, smears on the glass, the floor was not vacuumed properly, dried up food stains on the wall, and again to top it off the staff had the nerve to be so rude. I’m a Diamond member with Wyndham and used some of my points to book this property to receive a discounted rate since the rates were so high and it was a total waste. I expected way more. You sit on the couch and can see the dust build up around the lamp shade. Grease stains on the picture right behind the couch. Just nasty. This needs to be a motel. After spending as much as I did on this room
I expected at least a im sorry we didn’t meet expectations.
I expected at least a im sorry we didn’t meet expectations.
翻译：抵达后，我必须按门铃才能进去。在我说我有预订后，FD 工作人员大喊“你想要什么”，他们让我进去。为我办理入住的 FD 工作人员很粗鲁。 “给我你的身份证和抄送”根本没有问候。这是其他工人在进行不适当的谈话。没有关于如何停车、餐厅、活动的说明。当被问及游泳池/热水浴缸时，她在房间对面大喊“它永远不会重新打开”。房间太脏/布满灰尘。毛巾和枕套有污渍。正如我所说的房间很脏，我收到了前台工作人员的所有态度（2 名年长女性，9 月 30 日晚上 8:30 左右），还有另外 2 位顾客抱怨他们有臭虫，而且房间也很脏。灯光下有虫子，玻璃上有污迹，地板没有正确吸尘，墙上有干涸的食物污渍，更糟糕的是，工作人员竟然如此粗鲁。我是温德姆的钻石会员，用我的一些积分预订了这家酒店以获得折扣价，因为价格太高了，这完全是浪费。我的期望要高得多。你坐在沙发上，可以看到灯罩周围积满了灰尘。沙发后面的照片上有油渍。太恶心了。这需要是一家汽车旅馆。在这个房间花了我那么多钱之后
我预计至少会感到抱歉，我们没有达到预期。
我预计至少会感到抱歉，我们没有达到预期。
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