点评:We booked a group holiday last year for this February, and I only wished I checked the Reviews on trip advisor. You should check too. We had no communication and when I booked I requested that one of the party members requires assistant as he has to use the wheel chair. I have never booked a package holiday before through the agents as I normally do it all myself. So really had no idea about this. Once closer to the departure date I called to find out if everything was ok and to my horror I found out that my special assistant request had not been requested and the rude sales advisor asked if I had filled in a form and Whalen I told him I had no idea what he was talking about he told me if no form no request and put the phone down on me. This was only the start, once we got to our destination we found out that the hotel that I booked was not on the agenda as they had changed us to a different hotel. Also the following day when we were ready to get transport to the boat we were told then that the boat I had booked has now been changed and we were down graded to another boat. Obviously you have no choice but to go at this time as you are stuck otherwise. No explanation was given only that contact your travel agents. I can carry one on here but will be a long read. So please guys stop using this travel agency as they will rip you off. Also read the reviews on trip advisor there are the true reviews. Good luck
翻译:我们去年 2 月预订了一次团体假期,我只希望我查看了旅行顾问的评论。你也应该查看一下。我们没有沟通,当我预订时,我要求其中一名团员需要助手,因为他必须使用轮椅。我以前从未通过代理预订过套餐假期,因为我通常自己做所有事情。所以真的不知道这件事。临近出发日期时,我打电话询问一切是否顺利,令我惊恐的是,我发现我的特别助手请求没有被提出,粗鲁的销售顾问问我是否填写了表格,我告诉他我不知道他在说什么,他告诉我如果没有表格就没有请求,然后挂断了我的电话。这只是一个开始,当我们到达目的地时,我们发现我预订的酒店不在计划中,因为他们把我们换到了另一家酒店。第二天,当我们准备乘车去乘船时,我们被告知我预订的船现在已经更改了,我们被降级到另一艘船。显然,此时你别无选择,只能去,否则你就会被困住。没有给出任何解释,只是让你联系你的旅行社。我可以在这里继续说一个,但会很长。所以请大家不要再使用这家旅行社了,因为他们会欺骗你。另外,阅读旅行顾问上的评论,那里有真实的评论。祝你好运