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scenicroute07
HORROR LOUNGE. DO NOT GO HERE!!!
Zenith Lounge Royal Air Maroc的点评
点评：If I could rate it a ZERO I would. Horrific lounge. Waste of money. I went on Monday around 2pm and entered through the 2nd floor. There was a guy working at reception who claimed his name was “Yasssine” (after I had to ask as he didn’t have a name tag). Since there were no tv screens on 2nd floor & no seating on lower level I had to ask him about the delay of my flight. While it took 1 min it was too much of a burden for him. Lazy customer service. Food options were limited and we had to wait for forks. There was no fan or AC on the 2nd floor!! People laying on seats with their legs in the air. Again “Yassine” the front desk receptionist did nothing even after I mentioned it to him. With a full lounge no AC or fan is unacceptable!
The only good thing: the caretaking ladies were humble and helpful. The lady on the ground floor entrance at front desk was helpful.
Again - I would rather sit outside on the floor and eat in peace than visit this awful useless “lounge”.
Ps: boarding was chaotic. Absolutely no order or announcements. Business class passengers boarding after economy and in between standing and waiting. The lady boarding people was useless. The guy telling business class passengers to go to the front was also useless. Just garbage.
The only good thing: the caretaking ladies were humble and helpful. The lady on the ground floor entrance at front desk was helpful.
Again - I would rather sit outside on the floor and eat in peace than visit this awful useless “lounge”.
Ps: boarding was chaotic. Absolutely no order or announcements. Business class passengers boarding after economy and in between standing and waiting. The lady boarding people was useless. The guy telling business class passengers to go to the front was also useless. Just garbage.
翻译：如果我可以给它打零分，我会的。可怕的休息室。浪费钱。我周一下午 2 点左右去的，从二楼进入。接待处有个家伙自称他叫“Yasssine”（我不得不问他，因为他没有名牌）。由于二楼没有电视屏幕，楼下也没有座位，我不得不问他我的航班延误的原因。虽然只花了 1 分钟，但对他来说太麻烦了。懒惰的客户服务。食物选择有限，我们不得不等待叉子。二楼没有风扇或空调！！人们躺在座位上，双腿悬空。再次说“Yassine”，前台接待员在我向他提到这件事后什么也没做。休息室满了，没有空调或风扇是不能接受的！
唯一的好事：照顾的女士们谦虚而乐于助人。前台一楼入口处的女士很乐于助人。
再说一遍——我宁愿坐在外面的地板上安静地吃饭，也不愿去这个糟糕无用的“休息室”。
Ps：登机很混乱。完全没有秩序或公告。商务舱乘客在经济舱之后登机，中间站着等待。登机的女士毫无用处。告诉商务舱乘客去前面的那个人也不好用。简直是垃圾。
唯一的好事：照顾的女士们谦虚而乐于助人。前台一楼入口处的女士很乐于助人。
再说一遍——我宁愿坐在外面的地板上安静地吃饭，也不愿去这个糟糕无用的“休息室”。
Ps：登机很混乱。完全没有秩序或公告。商务舱乘客在经济舱之后登机，中间站着等待。登机的女士毫无用处。告诉商务舱乘客去前面的那个人也不好用。简直是垃圾。
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