点评:Detailed experience,
We had a very unpleasant experience with the guards who accompanied us from check-in to check-out. We understand that this is a nature camp, so we did not expect any luxuries from the beginning. However, we feel compelled to share some feedback.
Right from the check-in office, a troublesome guard joined us. He informed us that we would be traveling 4km by boat, but in reality, it was only about half a kilometer, with a travel time of just 20 minutes. Following our arrival, we went on a trek with this guard, and the sightseeing was indeed fantastic. However, after the sightseeing, our expectations were not met. The bed and pillow covers were not changed during our stay; only a minor cleaning was done after each guest checked out. Although a new set was provided from the office for each check-in, the guards neglected to change the covers. It was truly unacceptable to use bedding that had not been washed. After a dispute, they reluctantly made the change.
The night was challenging with no power, fan, or light, accompanied by loud rat noises and mosquito bites. This environment was entirely unsuitable for children and the elderly. Despite the checkout time being stated as 12 pm, the guards insisted we leave by 9 am due to supposed waves. We contested this decision as there are no waves in dam water, as they claimed, but our arguments were futile. Consequently, we spent from 4 pm to 9 am in an unproductive standoff with the guards.
We feel compelled to mention the names of the guards, ACHAN and THAMI, from the team we traveled with on June 6th 2024.
翻译:详细体验,
我们与从入住到退房陪同我们的保安的相处非常不愉快。我们知道这是一个自然营地,所以我们从一开始就没有期待任何奢华。然而,我们觉得有必要分享一些反馈。
从入住办公室开始,一名麻烦的保安就加入了我们。他告诉我们,我们将乘船旅行 4 公里,但实际上,只有大约半公里,旅行时间只有 20 分钟。抵达后,我们和这位保安一起徒步旅行,观光确实很棒。然而,观光之后,我们的期望没有得到满足。在我们入住期间,床和枕头套没有更换;每位客人退房后只进行了一次小规模清洁。虽然办公室为每次入住都提供了一套新床单,但保安却忽视了更换床单。使用未洗过的床上用品实在是不可接受的。经过争执,他们勉强进行了更换。
夜晚很艰难,没有电、没有风扇、没有灯,还有老鼠的吵闹声和蚊子的叮咬。这种环境完全不适合儿童和老人。尽管退房时间是中午 12 点,但保安坚持让我们在上午 9 点之前离开,因为他们说会有海浪。我们对这个决定提出异议,因为他们声称大坝里的水没有波浪,但我们的争论毫无意义。因此,我们从下午 4 点到上午 9 点与保安进行了一场徒劳的对峙。
我们不得不提到 2024 年 6 月 6 日与我们一起旅行的团队中的保安 ACHAN 和 THAMI 的名字。