点评:My partner and i did a number of smaller tours with Alpaca Expedition.
We first did rainbow mountain with Evan and Alex, then Macchu Picchu with Javier, and a full day tour from Ollyantambu to Cusco with Isao and our driver Richard. Equally, all the guides were so passionate and knowledgeable about Peru and the historic sites. I was impressed at how readily they were able to answer all of our nuanced, unique questions. They all definitely made the trip more enjoyable in their own way because of this, and just by being their authentic selves. The tour guides were absolutely top notch. Five starts all around.
One hiccup we ran into was that we originally booked for the 5 day/5 Night salkantay trek. My partner had gotten terrible high altitude edema requiring hospitalization the day we were to leave for the hike, and their refund policy was very strict around no refunds. This is a strictly corporate issue, because guides frequently told us how unwell many people get and therefore lose their money on excursions
. Our saving grace was initially Nancy and then David who worked in the office who tried their best to support us every way they could within their corporate structure. We still did not recover the initial cost, but we are so so grateful for what we were able to experience through David's support.
翻译:我和我的伴侣参加了Alpaca Expedition组织的几次短途旅行。
我们首先跟随Evan和Alex游览了彩虹山,然后跟随Javier游览了马丘比丘,最后跟随Isao和我们的司机Richard参加了从奥利安坦布到库斯科的一日游。所有导游都对秘鲁及其历史遗迹充满热情,知识渊博。他们能够如此迅速地解答我们各种细致入微、独具特色的问题,这让我印象深刻。正因如此,再加上他们真诚待人,才让我们的旅程更加愉快。导游们绝对一流,五星好评!
我们遇到的一个小插曲是,我们原本预订的是5天5晚的萨尔坎泰徒步之旅。出发当天,我的伴侣出现了严重的高原水肿,需要住院治疗,而他们的退款政策非常严格,不予退款。这完全是公司内部的问题,因为导游经常告诉我们,很多人在旅行中身体不适,导致行程费用损失。
我们最大的救星是办公室的南希,后来是戴维,他们尽其所能地在公司框架内帮助我们。虽然我们最终没能收回全部费用,但我们非常感激戴维的帮助,让我们得以体验到这一切。