点评:Eco Cameron Travel & Tours sub-contracted my tour. Right at the beginning, driver Ben complained to me that the price I paid to the agency I booked with was lower than what his agency normally charges, setting an unprofessional tone from the start.
Instead of an enjoyable day out, it turned into an absolute nightmare where I didn't even get my tour completed. At BOH Tea Plantation, Ben left me stranded on the mountain after I was 10 minutes late due to tea tour and tea-tasting queues. Instead of making a normal phone call or SMS, he only attempted a WhatsApp call to a local SIM where WhatsApp isn't registered (despite explicit instructions given at booking). He drove off without doing a proper cellular phone call or trying to catch me on the place, and the agency refused to send return transport.
It was extremely difficult to find a taxi back. When I returned to the office, Ben gave the fakest sorry ever, refused to take any accountability, and showed zero duty of care for a solo female traveler. Ben proved to be completely unreliable, unprofessional, and lacking basic competence as a tour driver. Save yourself the stress and avoid any tour involving him or Eco Cameron Travel & Tours.
翻译:Eco Cameron Travel & Tours将我的旅游行程转包给了其他公司。从一开始,司机本就向我抱怨说,我向预订机构支付的费用低于他所在公司通常收取的价钱,这从一开始就奠定了不专业的基调。
原本应该是愉快的一天,结果却变成了一场噩梦——我甚至未能完成整个旅游行程。在BOH茶园,由于我因参加茶园游览及品茶活动而迟到了10分钟,本便把我独自留在了山上。他并没有拨打普通电话或发送短信,而是试图通过WhatsApp给一个当地SIM卡打电话——但该SIM卡并未注册WhatsApp服务(尽管预订时已有明确说明)。他既没有进行正常的手机通话,也没有试图在实地联系我,随后便开车离开了;而旅行社则拒绝提供返程交通服务。
要找到出租车回去极其困难。当我回到办公室后,本只是敷衍地道了个歉,却拒绝承担任何责任。他对一名独行女游客完全漠不关心,毫无照顾之意。事实证明,本是个不可靠、不专业的人,作为导游也缺乏最基本的能力。为了省去麻烦,请切勿选择任何有他参与的旅游线路,也切勿选择Eco Cameron Travel & Tours这家旅行社。