点评:The Summit facilities are tired and dated. Upon exiting gondola at summit you move through a run down gift shop and from there directions are not clear. Discovery Ride was chained off, asked at cash register (as sign said), staff not obliging in opening for us. Once at top level you can step out onto a balcony to see view. Cannot believe the design of the building, as walking around balcony you had to take care not to hit your head on sloping beams that support the structure, not user friendly design for a balcony at all !!!!! Could not find any signage of how to access walk tracks until we were exiting summit to catch gondola. A huge sign on wall and set of stairs, that are not evident on stepping off gondola at top, you are focused on getting out of moving gondola without hitting head etc. Staff need customer service training. It would be nice to be greeted in an amenable manner and make an effort to interact with customers in a more friendly manner. Would not recommend people to waste their money on this .
翻译:山顶的设施陈旧过时。从缆车下来后,你会经过一家破败的礼品店,之后的指示牌也不清晰。“探索之旅”被锁住了,我们按照指示牌在收银台询问,但工作人员并不配合。到达顶层后,你可以走到阳台上欣赏风景。这栋建筑的设计简直令人难以置信,因为在阳台上行走时,你必须小心翼翼,以免撞到支撑结构的倾斜横梁,这完全不符合人性化设计!直到我们下山准备乘坐缆车时,才发现通往步道的指示牌。墙上和楼梯上有一个巨大的指示牌,但当你下缆车时,根本看不到它们,因为你的注意力都集中在如何安全离开正在行驶的缆车上,避免撞到头等等。工作人员需要接受客户服务培训。如果他们能以更友好的方式迎接客人,并努力与顾客互动,那就更好了。不建议大家浪费钱来这里。