点评:This hotel has some of the best and most welcoming staff I have ever encountered. Nothing was too much trouble and everything was done with a smile.
We stayed for three nights and explored the Arenal area which was truly spectacular. And after each tour or activity we returned to the sanctuary of our room at the hotel. The rooms are large and well appointed and have clean and spacious bathrooms (with a comfortable bath)!
The food in the restaurant was delicious and varied with a really international menu. The wine list is perhaps a little limited but it still had enough wines to choose from. For me the reds were better than the whites - but that is just me.
I guess that the only slight drawback was that the main pool with the swim-up bar (there are 9 pools and jacuzzis) was at times a bit crowded and noisy and we were not there in the high season. I believe that non-residents can buy a day pass which is possibly the challenge. However, you can always use the resident’s only infinity pool at the top.
Overall this is a jewel and is so good because of the wonderful staff - I can unreservedly recommend it.
翻译:这家酒店的员工是我遇到过最优秀、最热情好客的。一切都很周到,他们总是面带微笑。
我们在这里住了三个晚上,探索了阿雷纳尔地区,那里真是景色优美。每次游览或活动结束后,我们都会回到酒店舒适的房间。房间宽敞舒适,设施齐全,浴室干净宽敞(配有舒适的浴缸)!
餐厅的食物美味可口,品种丰富,菜单也非常国际化。酒单可能有点少,但仍然有足够的葡萄酒可供选择。对我来说,红葡萄酒比白葡萄酒更好——但这只是我个人的看法。
我想唯一的小缺点是带泳池酒吧的主泳池(酒店有9个泳池和按摩浴缸)有时会有点拥挤和嘈杂,而且我们去的时候不是旺季。我相信非住客可以购买一日通票,这可能是一个挑战。不过,你可以随时使用住客独享的顶层无边际泳池。
总的来说,这是一颗珍宝,而且由于员工出色而非常好——我可以毫无保留地推荐它。