点评:I found out the policy of this water park the hard way. My grandson (11 years old) were in the wave pool. I lost site of him, (as he's has passed a swimming test) I could not find him I looked everywhere I also asked the three life guards to help me find him as the panic fueled. They asked what he looked like plus what he where wearing. I explained to them everything. I asked if they would move people to the side so we could find him. They would not answer me. I asked again. then a complete no response. Then other older parents started asking what he looked like & his apparel. My wife & I were frantic. I thought he had drowned with no help coming our way from the life guards. Another parent helped us find him outside of the pool. we were so relieved. I then started to feel at peace but angry about the non-assistance from the "Life Guards"
I went to management, now is where the real horror comes. The 20 something person told me it's not there job to watch my children. There job is to keep the rules enforced. I was so upset at this point, I asked then the roll of the life guards are what? They are not there to watch for my child, but it's the water (I said). Same answer. I have to get out the water a security person to locate them. I said by that time my grandson could have drowned. She explained we are not there to watch over & locate your child. They would not move people out of the way to find or at least eliminate that possible scenario. I hope no one else has to ever go through this. Just to know they will not look or save your child or your person. You have to find security 1st. The life guards are there to enforce the rules. Be very careful if you go. Could be a life changing moment in a flash
翻译:我费了好大劲才了解到这个水上乐园的政策。我11岁的孙子在波浪池里。我找不到他了(因为他已经通过游泳测试了)。我到处找他,也找不到他。我慌乱中还请了三个救生员帮忙。他们问他长什么样,穿什么衣服。我把一切都解释了一遍。我问他们能不能把人挪到一边,好让我们找到他。他们没有回答我。我又问了一遍,还是没人理我。后来其他年纪大一点的家长开始问他长什么样,穿什么衣服。我和妻子都急坏了。我以为他溺水了,救生员也没来帮忙。另一个家长帮我们在泳池外找到了他。我们松了一口气。我感觉平静下来,但又对“救生员”没有提供帮助感到愤怒。我去找了管理人员,真正的恐怖来了。那个20多岁的人告诉我,照看我的孩子不是他们的工作。他们的工作是确保规则得到执行。我当时非常生气,我问救生员的职责是什么?他们不是来照顾我孩子的,而是来处理水的(我说)。答案是一样的。我得把保安人员从水里救出来,找到他们。我说到那时我的孙子可能已经淹死了。她解释说,我们不是来照顾和寻找你的孩子的。他们不会把人移开去寻找,或者至少消除这种可能发生的情况。我希望没有人再经历这种事。只是要知道,他们不会去找你的孩子或你自己。你必须首先找到保安。救生员在那里是为了执行规则。如果你去的话一定要非常小心。转瞬之间,人生就可能改变。