下载App
旅行
账户
KonstantinTheGuest
Aegeo Spas will take YOUR MONEY AND RUN
Aegeo Spar, Agapi Beach Resort的点评
点评：This is a narrative:
Tuesday: We stopped by and reserve a 90 minutes massage for 15:45 (time is important here). Prepaid as they asked in full (our mistake?), it was about 150 Euros.
Wednesday: We are out the whole day on a tour away from the property.
Thursday: Erika, SPA therapist by the bar area (they advertise SPA services for guests), asks if we can come at 15:30 since the therapist MUST leave by 17:00. We were almost ok with that, but then she continues, the therapist has to go to her child’s birthday party and if you like, a male therapist can be available.
So they booked us for 90 minutes on Tuesday at 15:45 and the therapist has to leave by 17:00.
Now, I don’t know about you, but I do not like to be rushed when I am on vacation.
I say, you know, I will take this up with the office. I enter the office, explain the situation and ask for the therapy to be cancelled- don’t want to be rushed.
Assistant Manager, Anastasia, can’t cancel it for wahtever reason. I wait for 30 minutes. She makes multiple calls. The outcome? I have had to give them 24-hour notice to cancel the appointment. Well, nobody told me this on Wednesday, and I was not even on the premises for most of the day.
So I leave. Out of 150 Euros.
Be careful with prepaying in advance.
Overall weighted score: Zero out of whatever scale
Would we come back? Nope
Tuesday: We stopped by and reserve a 90 minutes massage for 15:45 (time is important here). Prepaid as they asked in full (our mistake?), it was about 150 Euros.
Wednesday: We are out the whole day on a tour away from the property.
Thursday: Erika, SPA therapist by the bar area (they advertise SPA services for guests), asks if we can come at 15:30 since the therapist MUST leave by 17:00. We were almost ok with that, but then she continues, the therapist has to go to her child’s birthday party and if you like, a male therapist can be available.
So they booked us for 90 minutes on Tuesday at 15:45 and the therapist has to leave by 17:00.
Now, I don’t know about you, but I do not like to be rushed when I am on vacation.
I say, you know, I will take this up with the office. I enter the office, explain the situation and ask for the therapy to be cancelled- don’t want to be rushed.
Assistant Manager, Anastasia, can’t cancel it for wahtever reason. I wait for 30 minutes. She makes multiple calls. The outcome? I have had to give them 24-hour notice to cancel the appointment. Well, nobody told me this on Wednesday, and I was not even on the premises for most of the day.
So I leave. Out of 150 Euros.
Be careful with prepaying in advance.
Overall weighted score: Zero out of whatever scale
Would we come back? Nope
翻译：事情是这样的：
周二：我们顺便预订了下午3点45分的90分钟按摩（时间很重要）。他们要求全额付款（我们搞错了？），所以预付了大约150欧元。
周三：我们一整天都在外面游览，远离了酒店。
周四：酒吧区的SPA理疗师Erika（他们宣传为客人提供SPA服务）问我们是否可以下午3点30分来，因为理疗师必须在下午5点前离开。我们差点就答应了，但她接着说，理疗师要去参加她孩子的生日派对，如果你愿意，可以安排一位男理疗师。
所以他们预订了周二下午3点45分的90分钟按摩，理疗师必须在下午5点前离开。
我不知道你是怎么想的，但我度假的时候不喜欢被催促。
我说，你知道，我会跟办公室反映这件事。我进了办公室，解释了情况，并要求取消治疗——我不想被催促。
助理经理阿纳斯塔西娅，无论什么原因都不能取消。我等了30分钟。她打了好几个电话。结果呢？我不得不提前24小时通知他们取消预约。唉，周三没人告诉我这件事，而且我那天大部分时间都不在诊所。
所以我离开了。150欧元。
提前预付要小心。
总加权分数：零分（无论什么量表）
我们会再来吗？不会。
周二：我们顺便预订了下午3点45分的90分钟按摩（时间很重要）。他们要求全额付款（我们搞错了？），所以预付了大约150欧元。
周三：我们一整天都在外面游览，远离了酒店。
周四：酒吧区的SPA理疗师Erika（他们宣传为客人提供SPA服务）问我们是否可以下午3点30分来，因为理疗师必须在下午5点前离开。我们差点就答应了，但她接着说，理疗师要去参加她孩子的生日派对，如果你愿意，可以安排一位男理疗师。
所以他们预订了周二下午3点45分的90分钟按摩，理疗师必须在下午5点前离开。
我不知道你是怎么想的，但我度假的时候不喜欢被催促。
我说，你知道，我会跟办公室反映这件事。我进了办公室，解释了情况，并要求取消治疗——我不想被催促。
助理经理阿纳斯塔西娅，无论什么原因都不能取消。我等了30分钟。她打了好几个电话。结果呢？我不得不提前24小时通知他们取消预约。唉，周三没人告诉我这件事，而且我那天大部分时间都不在诊所。
所以我离开了。150欧元。
提前预付要小心。
总加权分数：零分（无论什么量表）
我们会再来吗？不会。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
